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Shipping Charge Issue

Thread began 5/21/2012 10:25 am by Jon Cunningham | Last modified 5/24/2012 3:21 pm by Jason Byrnes | 732 views | 4 replies |

Jon CunninghamBeta Tester

Shipping Charge Issue

Hi Guys,

We have just revamped our website in conjunction with the latest release of powerstore.

Up until now we had modified ecart so that any orders under 75.00 a charge for delivery of 6.00 was made and free delivery for orders over 75.00 collectively.

Doing it this way meant that even if you allocated free delivery in the admin side for one product under 75.00, a 6.00 charge was still made. (Not what we wanted)

So to my issue. What will the best way be to enable free delivery on orders over 75.00 with a 6.00 charge for all other orders under this amount but still have the option from admin to allow us to charge 0.00 on individual products under 75.00. In this case online training, so no delivery is required.

Kind regards

Jonathon

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Jason ByrnesWebAssist

shipping is based on product weight.

for products that should be included in the shipping, set the weight to the same as the price. Items that should not be included in the shipping, set the weight to 0.


when creating the shipping rule, set the max weight to 75 and the rate to 6

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Jon CunninghamBeta Tester

Hi Jason,

I have done what was suggested and that has not worked.

I have attached two screen shots of shipping rule and product.

Also i have noticed that when using paypal express, tax is not added.

Site in question is trinitia.co.uk

If you could shed any light on this it would be greatly appreciated.

Kind regards

Jonathon

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Jon CunninghamBeta Tester

Further issues

When using the normal checkout and not paypal express i get the following error after filling in the address details and clicking check out.

We're sorry

Your transaction could not be completed due to a problem occurring while calculating shipping.

Please return to checkout and try again, or contact us.

Please could some help with this as its our live site.

Kind regards

Jonathon

trinitia.co.uk

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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