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Coupons on all products but one

Thread began 5/16/2012 3:50 pm by biz295654 | Last modified 5/17/2012 3:51 pm by Jason Byrnes | 506 views | 5 replies |

biz295654

Coupons on all products but one

Client has 1000+ products. We're running a coupon for 20% off everything. EXCEPT the gift credit card. Is there any way to exclude just one product other than individually selecting all 999 products and leaving one off?

Thanks

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biz295654

Found where to do it. In case anyone else needs it, there is an extra step, ie, search for product, edit products.

More testing as client says it's not working.

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biz295654

Client must have had a cached page as it performed as expected for me. It was a little hard to find out how to remove from coupon though, so hopefully this post will help someone else.

thx

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biz295654

More information. I can't replicate the problem. Client says when he logs into his account, the coupon is applied. I logged into his account, and yes it was applied. When I log into my account it is not applied.

So thinking that he had a cached coupon in his account, his office mate used her account and it was applied.

A mystery.

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biz295654

More information: I was able to replicate the problem. I had failed to choose a product over a certain price point. When I did choose over the price point, it did apply the discount to the gift card.

So the "remove from coupon" option on the product selection isn't working.

Not critical, but need a fix at some point. I know things are hectic there now.

Same login/user/pass as others in paid tech supports. Any time you can spare in next few weeks, most appreciated.

Thanks.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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