close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Ecart 5 UPS poorly formed xml error

Thread began 5/10/2012 7:48 pm by steve204795 | Last modified 5/17/2012 3:25 pm by Jason Byrnes | 908 views | 5 replies |

steve204795

Ecart 5 UPS poorly formed xml error

I am getting a poorly formed xml error from ups
you can see error here: toydb_for_sale2.php

Sign in to reply to this post

Jason ByrnesWebAssist

on he shipping failure page, go to the bindings panel, expand the UPS Shipping binding group and add the full request and full response bindings to the page.

this will help me troubleshoot the problem.

Sign in to reply to this post

steve204795

Bindings updated

Hi .. I added the full response and request .. here's the results ...

Rating and Service1.00010FailureHard10001The XML document is not well formed

Sign in to reply to this post

Jason ByrnesWebAssist

I think the problem is being caused by the UPS userID and password you are using, those don't look correct to me.


double check that you are using the UserID and Password you received from UPS in your shipping settings.

Sign in to reply to this post

steve204795

Verified account data with UPS

Hi Jason .. the user account info is correct and verified by UPS .. what other things should I look for in solving the following error:

Rating and Service1.0001Raterate0603471V5W
ChesterNJ07930US
washingtonNJ07882US1
03021210.010.0IN3.4LBS



Rating and Service1.00010FailureHard10001The XML document is not well formed

Thanks

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...