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eCard Confirmation email not working

Thread began 4/11/2012 5:57 pm by Steve | Last modified 4/12/2012 10:31 am by Jason Byrnes | 642 views | 1 replies |

Steve

eCard Confirmation email not working

Hello,
At some point of development the email confirmations stopped working from my eCart (latest version) confirm.php page.

I need to figure out how to troubleshoot/debug the problem.

So far, I have created a separate test page with a simple form and one field that I use to enter an email and then submit. It creates an email using the same server and port as the page not working.

Next I take the Universal Email object (?) from the add some code to echo at the start after entrance to the code such as:

php:
<?php

if (!isset($_SESSION))session_start();
if ((isset(
$_POST["Submit_order"])))     {
  
//WA Universal Email object="mail"
echo "we are here"'
exit;

  set_time_limit(0);
  $EmailRef = "waue_confirm_1";
  $BurstSize = 2;



I also stopped the page redirect on success so the I am here can show in the page. This happens fine

Next I compare the "waue_confirm_1.php" page with another working site (different client same server) and do not see any dramatic differences...

I'm out of things to test... Any suggestions?

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Jason ByrnesWebAssist

remove this code:

echo "we are here"'
exit;

the exit line will stop the script from processing


make sure there is no redirect to another page, and add the following code at the bottom:

php:
<?php var_dump($_SESSION); ?>



this will write the session contents the screen, the session will contain a status of the email to let you know if it was sent to the SMTP server successfully or not, if the status is successful, then you'll need to lock at the SMTP Server settings you are using, if it is not successful, then look at the from and to email address settings.

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