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Attachment not sent with E-mail

Thread began 4/05/2012 3:39 pm by nsisler401033 | Last modified 4/06/2012 11:19 am by Jason Byrnes | 1516 views | 11 replies |

nsisler401033

Attachment not sent with E-mail

I am using Universal Email 4 with pear mail using smtp. The emails are sending, but the attachment is not. I have configured email for attachments per instructions. I have searched forum with no luck. I am using my own web server which has windows 2008, iis7 with pear installed. I have the correct path to pear and mail and mime are installed. I am also using my own email server, which requires smtp authentication. In my php.ini file size limit is set to 100M and the timezone is set to America/New_York. When I complete the form, the errors displaying are timezone errors in the PEAR_Mail_using_SMTP_php.php file on line 183. Line 183 reads $headerArray["Date"] = date('r (T)'); . Another error is
We selected 'America/New_York' for '-4.0/DST' instead in C:\inetpub\LocalUser\jesse\contact.php on line 109 Warning: Cannot modify header information - headers already sent by (output started at C:\inetpub\LocalUser\jesse\webassist\email\PEAR_Mail_using_SMTP_php.php(258) : runtime-created function:1) in C:\inetpub\LocalUser\jesse\contact.php on line 109 - line 109 reads $this->Importance = ""; in addition to other errors. Any help would be appreciated.

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Jason ByrnesWebAssist

on the download center page for Universal Email, in the known issues section, there is a known issue for errors when using Pear mail.

it's hard to troubleshoot the errors because you describe them without giving the actual error.

please include the actual error text rather then describing then, it is much more helpful.

you say that the attachment is not being received, but the errors suggest that the entire email is not being received, is it the problem with the email being received without attachments or it i the email is not being received at all?

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nsisler401033

I apologize for not being clear. The email is being sent, but the attachment is not.

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Jason ByrnesWebAssist

ok, can you send a copy of the page please so I can see the code.

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nsisler401033

Attached is the contact page.

Attached Files
contact.zip
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Jason ByrnesWebAssist

ok, to troubleshoot:
add the following code at line 1 to turn on error reporting:

php:
<?php

error_reporting
(E_ALL);
ini_set('display_errors','on');
?>



go to the bindings panel and expand the WA Uploaded Files Global Status group and add the Debug info binding to the page.

change the following line:

php:
$GoToPage = "thank-you.php";



to:

php:
$GoToPage = "";



so that it will not redirect after sending the email.

post back the debug info results after testing the email along with a copy of the
webassist/email/waue_contact_1.php file

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nsisler401033

Attached are results.

Attached Files
waue_contact_1.zip
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Jason ByrnesWebAssist

all i see in the results are error message, did you apply the known issues fix from the download center like i suggested in the initial response?

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nsisler401033

Yes. I also double checked to make sure I did.

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Jason ByrnesWebAssist

did you edit the Universal Email instance on the page and re upload the webassist/email folder to regenerate the code? this is necessary to update the include files with the corrections.

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