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Serial number entered is invalid

Thread began 4/02/2012 9:41 pm by npizzola365988 | Last modified 4/03/2012 12:31 pm by npizzola365988 | 1014 views | 2 replies |


Serial number entered is invalid

I'm getting this error when I try to enter my serial number.

"ERROR: The serial number you entered is invalid. Double-check that you entered the serial number correctly."

I have completely removed the website from the server and reloaded it with a fresh NON-CMS site. Then tried again to do the CMS install, following the GSG word for word. Everything looks like it's working and then I can't register the serial number. I know it's a good number, I've used it before. And have cut and pasted it as well as hand typed it in, to no avail.

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Jason ByrnesWebAssist

I see in your order history that you have purchased Design Extender, Power CMS Builder and Power CMS 2, make sure you are using the serial number for the product you are using.

If you installed the CMS to your site using Design Extender, use the Design Extender serial number.

if you installed the CMS Package to your site using Power CMS Builder, use the PCMS Builder serial.

If you manually installed the CMS PAckage using the Power CMS Solution pack, use the Power CMS Solution pack serial.

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Thank you

I haven't used Design Extender yet, but I did install it and that is the serial number that actually was needed. THANK YOU for your guidence on this.

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