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Bombing on checkout

Thread began 3/11/2012 11:09 pm by Eric Goodman | Last modified 3/12/2012 4:25 pm by Jason Byrnes | 940 views | 7 replies |

Eric Goodman

Bombing on checkout

Hi, I've had similar problems with the other two stores I run. It's in an SSL folder and I think I already added some coding you gave me so it redirects appropriately. Still bombing out. The store is at: daralynne_store

I will mask it with another domain name once I get this running... Thank you

Eric

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Jason ByrnesWebAssist

by "Still bombing out" do you mean it displays a php error message? or that it redirects to the checkout failure page?

if it shows an error, please post back the specifics of the error.


if it redirects to the failure page, see the "Debugging eCart transaction failed issues" tutorial on the eCart support page:
ecart/

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Eric Goodman

Too many redirects

When you hit the checkout the browser halts for a moment then gives a too many redirects message.

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Jason ByrnesWebAssist

thanks for clarifying, can you send a copy of the checkout page so i can look at the code.

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Eric Goodman

copy

If you want I can email you into the admin so you can look there. Didn't know what you meant by send a copy....

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Jason ByrnesWebAssist

just compress the checkout page to a zip archive, and attach the zip file.

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Eric Goodman

checkout

Attachment for checkout

Attached Files
Archive.zip
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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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