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Customer order details page problem

Thread began 3/09/2012 9:58 am by bill3786 | Last modified 3/09/2012 2:33 pm by Jason Byrnes | 597 views | 4 replies |

bill3786

Customer order details page problem

The customer order details page is not displaying data from the DetailSKU column in the database because no data is being entered into this column after entering an order.

Attached is the customer_order_details page.

Also on this page I would like to display the product description alongside the product name. Is this possible?

Attached Files
customer_order_details.zip
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bill3786

After posting above I found this on the forum.

showthread.php?t=22077&highlight=detailsku

Tried binding the DetailSKU column in the ordersdetail table with

<?php echo $eCart1->DisplayInfo("SKU"); ?> but still doesnt display the product SKU in the customer order details page.

Attached is the confirm page.

I presume the adding of the product description is a variation of this procedure once I get it working correctly.

Attached Files
confirm.zip
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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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bill3786

Managed to get the DetailSKU detail to display on the customer order details page.

The problem was the binding, I originally entered

<?php echo $eCart1->DisplayInfo("SKU"); ?> but should have been

<?php echo $eCart1->DisplayInfo("Code"); ?>

Then tried using the same logic to add the product description to the customer order details page. I created a new column DetailDescription in the ordersdetails table and added the new fields for description in the customer order details page and added the binding and it seems to work ok.

Can you confirm this is the correct solution and if so, close the support ticket. Thanks

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Jason ByrnesWebAssist

yes, the is the correct way to achive this.

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