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Dreamweaver Crash on WA Extensions

Thread began 3/06/2012 5:16 pm by Peterson Design Studio - jefferis | Last modified 3/06/2012 7:31 pm by Jason Byrnes | 1199 views | 6 replies |

Peterson Design Studio - jefferis

Dreamweaver Crash on WA Extensions

I am reinstalling DW and activating extensions 1 by 1. I got to my last three extensions and then DW Crashed (I was opening and closing DW with each set of three). They were Google Pro Maps, Google Tools and Cookies Toolkit.

I disabled them but still am getting an error:
Javascript error: Unable to open script file "HD: Applications: Adobe Dreamweaver: Configuration: Shared: WebAssist: Library: WA_Configuration.js" (error 2). There is no file in my applications folder or even a WA folder in the config there. Also that file does not exist anywhere on my harddrive, nor does it existing the app support folder in my user name.

On uninstalling ProMaps, I also got the message:
Failed to send response back to product with PCD entry "dreamweaver.."


I threw out my MacDataCache file but that doesn't seem to fix the problem

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Jason ByrnesWebAssist

what other extensions do you have installed? it sounds like you have conflicting extensions installed.

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Peterson Design Studio - jefferis

Originally Said By: Jason Byrnes
  what other extensions do you have installed? it sounds like you have conflicting extensions installed.  



See attached. This is why WA should have a continually UPDATED LIST in a Prominent place where Superceded, replaced, and incompatible extensions are listed.

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Peterson Design Studio - jefferis

Trying again with a smaller file

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Jason ByrnesWebAssist

can you compress the screen shot into a zip archive please, the forum is resizing the image and making it to small to read.

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Peterson Design Studio - jefferis

Originally Said By: Jason Byrnes
  can you compress the screen shot into a zip archive please, the forum is resizing the image and making it to small to read.  



The file is attached

Attached Files
WA.png.zip
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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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