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500 Internal Server Error - PowerGallery 2

Thread began 3/06/2012 4:49 pm by tlafleur8429937 | Last modified 5/11/2012 10:17 am by Jason Byrnes | 1501 views | 12 replies |

tlafleur8429937Beta Tester

500 Internal Server Error - PowerGallery 2

I installed the software and I tried to preview the gallery and I am getting this error.


The server encountered an unexpected condition which prevented it from fulfilling the request.
The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log.

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Jason ByrnesWebAssist

On some servers the permissions for the gallery and webassist folders and
all files and folders underneath need to be set to 755, and the
webassist/caching/PG_CachedResize_Image.php file needs to be updated to
change line 14:
$retVal = is_dir($pathname) || @mkdir($pathname, 0777);

to:
$retVal = is_dir($pathname) || @mkdir($pathname, 0755);


and line 360:
mkdir ($cachefolder,0777,true);

to:
mkdir ($cachefolder,0755,true);


From my experience... maybe it will help



And the admin_gallery/common/properties.php file needs to be edited to
change:

$GLOBALS['permissions'] = array(
'dir' => 0777,
'file' => 0666
);


To:
$GLOBALS['permissions'] = array(
'dir' => 0755,
'file' => 0755
);

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tlafleur8429937Beta Tester

I made the following changes and I am still getting the same error.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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tlafleur8429937Beta Tester

Ticket

I created a ticket.

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Jason ByrnesWebAssist

I corrected the issue by using filezilla to access your sites FTP server and change the permissions for the galleries folder and files and folders under it to 755

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tlafleur8429937Beta Tester

background transparent

Thank you.

I have another question, Can I make the background of the gallery transparent. I did see where I could change the coolers.

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Jason ByrnesWebAssist

in the design editor, you can set the background to have no color so that it will be transparent.

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tlafleur8429937Beta Tester

Thank you.

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lvmetro322414

I Get Internal Server Error

This is error I get:

>>>>>>>>>>>>>>>
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@lvmetrodesign.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Here is error log:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
[Wed May 09 19:48:19 2012] [error] [client 65.78.69.153] File does not exist: /home/lvmetrod/public_html/500.shtml, referer: choosedesign.php

[Wed May 09 19:48:19 2012] [error] [client 65.78.69.153] SoftException in Application.cpp:256: File "/home/lvmetrod/public_html/gallery/galleries/slideshow_dissolve/index.php" is writeable by group, referer: choosedesign.php
<<<<<<<<<<<<<<<<<<<<<<<<<<<<

I tried all the above sugestions...

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