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error while installing

Thread began 3/05/2012 11:11 pm by rich283128 | Last modified 3/07/2012 11:20 am by Jason Byrnes | 578 views | 3 replies |

rich283128

error while installing

After uploading files and creating a MySQL database I started powerstore/index.php and get the err shown below:
[05-Mar-2012 20:32:04] PHP Warning: require_once(../Connections/PowerStoreConnection.php) [<a href='plugins/function.require-once'>function.require-once</a>]:
failed to open stream: No such file or directory in /home/nhsc/public_html/powerstore/install/logininfo.php on line 6

[05-Mar-2012 20:32:04] PHP Fatal error: require_once() [<a href='plugins/function.require'>function.require</a>]:
Failed opening required '../Connections/PowerStoreConnection.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/nhsc/public_html/powerstore/install/logininfo.php on line 6

I am not aware that I should create the connection file, as I don't see any documentation saying that I should. (I tried anyway, but was not able to get beyond admin login, so I removed all files and started again)

I created the database file because of info in powerstore_gsg.php:
NOTE:Since most servers do not allow external applications to create new databases, you will need to create the database first through your Hosting Providers control panel. You can use an existing database, but to avoid conflicts it is advised that you start with an empty database.

The readme that came with PS 4.51 indicated that the wizard would create the database, so I'm confused.

Any help is appreciated.
Version: powerstore 4.51

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Jason ByrnesWebAssist

did you run the install script on your local computer before uploading?

If so that would have created a /Connections/ folder in the power store files are looking for, delete that folder from your server before running the install script.


The power store installation will create the tables in the database that you specify, but the database will need to be created first.

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rich283128

PowerStore installation problem resolved

I was able to complete the installation.
Here's what happened:
My first installation was flawed as I didn't create the database first. I tried to fix the problem by creating it later.
That didn't work out because the wizard would go directly to administration username and password dialog window 4 of 7, bypassing other installation windows.
The store info, database info and serial number were already in place, but the tables had not been created, so I couldn't complete the installation. A catch 22.
I removed the Configuration folder as suggested, but still couldn't complete installation.
I did an activation reset and was able to complete the installation by getting to window 1 with a new serial number.
Thanks for your help.

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Jason ByrnesWebAssist

glad to hear it is working.

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