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Admin page wont load after setup

Thread began 2/25/2012 12:00 pm by Smart-FX | Last modified 2/27/2012 9:45 am by Jason Byrnes | 723 views | 8 replies |

Smart-FX

Admin page wont load after setup

i completed all the steps within the setup of power store. it then asked me to continue to admin. and the page will not display.

This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.

For more information about HTTP errors, see Help.


is this the correct address?

index.php

very frustrated with this now

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biz295654

I loaded that page and got all the way to the serial number, so you might be cached or something. Here's what I see:

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Smart-FX

hi there, yes this is the second time i have run the setup with the same outcome when i click (CONTINUE TO ADMIN)

i have deleted the install files as it asked me

am i using the wrong address ?

index.php

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biz295654

Sorry, not any help to you at this point. When I tried the path, I got into it 3 levels.

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Smart-FX

so what should i do then?? i ve spent alot of dosh on this

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biz295654

Web Assist tech support is superior. Let them get back to you on Monday. I've used nearly all of their extensions and they have always fixed any issues, even of my own making.

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Smart-FX

ok will wait till monday. Web Assist tech support is this a free service though?

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biz295654

Well, most times they will help you and it is a forum response. They have helped me countless times. On other occasions, when I've asked for fast or customization, then I buy a paid ticket. Trust me, it is well worth the investment when a client is screaming at you to do something fast! :-)

Whichever way you go, you'll get premium assistance. They will help you get it done.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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