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Resgister user error

Thread began 2/01/2012 2:30 pm by Mac McCarthy | Last modified 2/08/2012 8:36 am by Jason Byrnes | 1130 views | 5 replies |

2/01/2012 2:30 pm | #1 Mac McCarthy

Resgister user error

Hi Support

Ref: user unable to subscribe using the users_registration.php page.

They were trying to register "FRED956@BTINTERNET.COM" which returns = "Please enter a valid email address" after submitting.

I have tried a few email addresses in caps and some seem to work, a few did not, it is not consistant.

Any ideas?

Mac

2/02/2012 7:43 am | #2 Jason ByrnesWebAssist

please send a link where i can test this an a copy of the registration page.

2/02/2012 12:04 pm | #3 Mac McCarthy

Test link: users_registration.php

Attached Files

users_registration.zip

2/03/2012 8:44 am | #4 Jason ByrnesWebAssist

add the following code to line 1 of the users_registration.php page:

php:

<?php if(isset($_POST["UserEmail"]) && $_POST["UserEmail"] != "") $_POST["UserEmail"] = strtolower($_POST["UserEmail"]); ?>

2/08/2012 7:48 am | #5 Mac McCarthy

Hi Jason
Sorry for delay in responding, have added the extra code but still same issue, "Please enter valid emal address" after clicking on Submit.
Mac

2/08/2012 8:36 am | #6 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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