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Installation on own server problem

Thread began 1/31/2012 11:18 am by Dave W | Last modified 3/01/2012 3:45 pm by Jason Byrnes | 1114 views | 3 replies |

Dave W

Installation on own server problem

I am having even more problems with this product!!

Even after spending over a week with you support ticket, which I closed as it seemed to be working, until this problem:
Having registered a new user the email that was sent out was as follows:

Thanks for registering at [mysite].
View your profile at:
PowerMessenger Files/users_profile.php

Which if you try to follow it takes you to a listing of all the websites files!!
I had to use /PowerMessenger101/PowerMessenger Files/ to get the thing working in the first place. If I changed PowerMessenger Files to PowerMessenger101, it fails to install correctly.

(site name removed for security purposes)

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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Dave W

More problems

See amendment to my original post above

I have waited two days for a responce to my last post which involved a security issue with this program.
I therefore am asking for a refund via this forum, as there dosn't seem a way to contact support any other way.

New posts cannot be added as your image verification is not working.

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Jason ByrnesWebAssist

If you want to pursue a refund, please contact the sales department at sales@webassist.com.

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