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Powerstore 3 Issue

Thread began 1/19/2012 2:39 pm by brandoli400690 | Last modified 2/01/2012 7:32 am by Jason Byrnes | 1108 views | 3 replies |

brandoli400690

Powerstore 3 Issue

A site I have with powerstore 3 that was hacked so I just applied your security fix as suggested and deleted the files in the images upload section that shouldn't be there, so hopefully this will work.

The problem that I am having is that the "Settings" file for email, taxes, etc. etc. and the Superadmin log-in seem to have disappeared. I can't access these through my admin log-in. This happened before I applied the fix or deleted any image files, so could a hacker have done this? and how do I get these features back?

Thanks for your assistance.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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sandy259886

same problem

I am having the same problem. I've installed my Powerstore 3 and went through the set up and then the "Settings" file for email, taxes, etc. etc. and the Superadmin log-in seem to have disappeared too.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

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