close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

eCart - The Cart Is Empty

Thread began 12/05/2011 3:46 pm by FrankJay | Last modified 12/07/2011 1:34 pm by Jason Byrnes | 790 views | 4 replies |

FrankJay

eCart - The Cart Is Empty

I have followed the tutorials of implementing eCart. I'm not using a payment Gateway, and purely sending the order by e-mail. Everything is working perfectly on my local testing server.

However, on the live server I am getting inconsistent results. On the product page, when I click on "add to cart" I am redirected to the cart page with an error - the cart is empty. When clicking on the back button to the products page and I use the search functionality, and then click on the "add to cart" from the results products, I do not get the cart is empty error. When I click to continue shopping and select another item to the basket, I only get the latest product listed. Not the previous item added to the cart.

I believe the above errors are somehow related to another error on the same page, being: search by category and keyword. I have posted the error on the DataAssist Forum.

I have included my working files and look forward to some feedback and solutions.

A link to this project is:
products_Results.php

Attached Files
WA-LG-Files.zip
Sign in to reply to this post

Jason ByrnesWebAssist

First thing to check is the hosts session management.

use the session test page from the following thread to make sure that the server is set to properly save session variables:
showpost.php?p=23826&postcount=2

if the session test fails, it is most likely a bad session.save_path setting in the servers php.ini file that will need to be corrected by the host.

Sign in to reply to this post

FrankJay

session management

The session test did fail.
Spoke to host who are currently checking the problem

Thanks

Sign in to reply to this post

FrankJay

session problems

Hi Jason,

I've implemented the session test on the server.
sessionTest.php

There is certainly a problem so I've spoken to the hosting company about your suggestions. They claim it is working with all their other sites. Yet when I test using the above URL, clearly there still is a problem. The hosting company have sent me a php.ini file which I have attached. Not sure if they know what to look for.
Kindly have a look at the attached file and recommend changes as needed. Much appreciated.

Another problem I'm experiencing is that my product details page does not display on the live server. Yet on my local testing server it displays perfectly. Could this also be related to the above session issue?

products_Results.php

Thanks Jason

Attached Files
php-ini.zip
Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...