No Thumbnail on Results Page

I cannot get the thumbnail to show on the results page in Data Assist. I click on the empty image holder and yet the Detail page shows the image with no problem. I have checked the path and still cannot find problem

is the detail page showing a large image or the same thumbnail?

With the results page open in your browser go to View -> Page Source. Save the page source and send that in a zip archive along with the detail.php and results.php files.

Detail page is showing full image. I have attached zip file, hopefully correctly?

the image tag looks to be created correctly:

<img class="WADAResultThumb" border="0"  src="uploads/thumbs/2011_11_09_1425.jpg" alt="Image Name" width="120" height="120" />

it is looking for the thumbnail in the uploads/thumbs/ directory:
uploads/thumbs/2011_11_09_1425.jpg


does that image exist at that location?

It sure does. I have just double checked. It has got me baffled.

Is there any body else ou there that may have had a similar problem? I am totally frustrated and just going in circles. The thumbnail is on the server and visible yet will not show on the tesults page. Clicking on it the link works and up comes the full size detail picture. Path is correct - so what else? This is my first effort with data assist and I am ready to give it up.

I guess not.

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.