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Product Charts - revenue totals

Thread began 11/01/2011 10:14 am by biz295654 | Last modified 11/02/2011 8:23 pm by biz295654 | 701 views | 3 replies |


Product Charts - revenue totals

On the Dashboard, there is a nice graph that shows Monthly Revenue. Mousing over the dot for each month reveals the amount for the month. Very nice.

However client would like to review each month separately when he wishes. Logic would say to click on the dot/month name to open a new window.

And yes, it would seem to do so in that the month is referenced in the link:


However, the information for that month is identical to


One month should be revenue of $1300+ and one should be only $2.

The Oct link thru (month10&year=2011) shows only Nov 1 in the daily. No reference to any Oct. sales.

Is there a setting I can change to reference past month's activities? This is an important consideration for the client because of marketing efforts on specific dates.

Thanks much.

Alternately the user chart does pop up the total for a specific month....

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I had bought a PS3 / 4 two years ago to learn it, and I am seeing the same situation on that domain. It's a dormant cart, but is a live one with a purchase on it last April. User chart results in accurate information but revenue chart does not.

In this cart's version the path is


No dollars registered but there should be a $500 sale on it.

Hope this helps figure it out.


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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:

If anyone else is experiencing this same issue, please append to this thread.

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Thanks for the prompt fix. Much appreciated!

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