close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

PayPal Express Checkout - Blank Page on Confirm

Thread began 10/10/2011 12:44 pm by lisa268358 | Last modified 10/12/2011 11:43 am by Jason Byrnes | 1623 views | 3 replies |

lisa268358

PayPal Express Checkout - Blank Page on Confirm

Greetings --

My site is displaying a blank page when using PayPal Express checkout to process orders. Users click to checkout on paypal, and, when prompted to confirm on our site, they are given a blank page.

I have followed trouble shooting steps found in other threads on this forum. The message that appears on my blank page is "A successful transaction has already been completed for this token." It also appears at the top of the pp_confirm.php page prior to clicking the submit button to complete checkout.

Does anyone know how to fix this issue? I would appreciate any help you can provide.

Sign in to reply to this post

Jason ByrnesWebAssist

add the following code to the bottom of the pp_checkout_success page and the checkout_success page, just after the </html> tag:

php:
<?php

// Initialize the session.
// If you are using session_name("something"), don't forget it now!
@session_start();

// Unset all of the session variables.
$_SESSION = array();

// If it's desired to kill the session, also delete the session cookie.
// Note: This will destroy the session, and not just the session data!
if (ini_get("session.use_cookies")) {
    
$params session_get_cookie_params();
    @
setcookie(session_name(), ''time() - 42000,
        
$params["path"], $params["domain"],
        
$params["secure"], $params["httponly"]
    );
}

// Finally, destroy the session.
@session_destroy();
?>




then completely close the browser before testing again.

Sign in to reply to this post

lisa268358

Blank Page Still Appearing

I added the code to the bottom of the pp_checkout_success page and the checkout_success page as you suggested. I closed the browser and tried again, still with no luck.

The screen routes from paypal express checkout to my confirm page. When I click submit order from the confirm page i just get a blank white page.

Do you know anything else that might work? I never even reach the checkout success pages, so I dont think the code you sent is being triggered....

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...