close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Google Plus error

Thread began 9/23/2011 4:24 pm by dianadolce | Last modified 9/27/2011 11:28 am by Dani Chankhour | 1993 views | 4 replies |

dianadolce

Google Plus error

I installed SMT 2.0 and inserted in on a page. Uploaded, it shows up, but when you click on the google+ icon it first flashes 1+ and then turns red with an "!". Can you take a look at this for me please? Screenshot is included.

index.html

Diana

Sign in to reply to this post

Dani Chankhour

I believe this is an issue when an html page is used.

I have attached a file that should fix the issue.

Please replace your current WASocial.js with the attached file in the Commands Folder under the DW configuration folder.

To find the DW configuration folder, read the following document:

common_installation_issues.pdf

Make sure DW is closed and Delete the Cache file before restarting.


Please post back if you still have the issue.



Note: You are going to need to re-add the button to the page.

Attached Files
WASocial.js.zip
Sign in to reply to this post

Roland Rogers

Something similar happens on PHP page. Sometimes the Google plus image is there other times it is not and a blank space is there instead. I also noticed that when you hover over that space or icon the pop up closes yet it stays open when hovered over any of the other icons.

Any thoughts or fixes?

Sign in to reply to this post

dianadolce

Thank you Dani, your fix worked perfectly.

All the best,

Diana

Sign in to reply to this post

Dani Chankhour

Thanks dianadolce.


roland263452,

can you send me a url where i can see the issue you are seeing.

I have never seen it where the google plus image disappears.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...