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Google Plus error

Thread began 9/23/2011 7:24 pm by dianadolce | Last modified 9/27/2011 2:28 pm by Dani Chankhour | 1040 views | 4 replies |

dianadolce

Google Plus error

I installed SMT 2.0 and inserted in on a page. Uploaded, it shows up, but when you click on the google+ icon it first flashes 1+ and then turns red with an "!". Can you take a look at this for me please? Screenshot is included.

index.html

Diana

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Dani Chankhour

I believe this is an issue when an html page is used.

I have attached a file that should fix the issue.

Please replace your current WASocial.js with the attached file in the Commands Folder under the DW configuration folder.

To find the DW configuration folder, read the following document:

common_installation_issues.pdf

Make sure DW is closed and Delete the Cache file before restarting.


Please post back if you still have the issue.



Note: You are going to need to re-add the button to the page.

Attached Files
WASocial.js.zip
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Roland Rogers

Something similar happens on PHP page. Sometimes the Google plus image is there other times it is not and a blank space is there instead. I also noticed that when you hover over that space or icon the pop up closes yet it stays open when hovered over any of the other icons.

Any thoughts or fixes?

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dianadolce

Thank you Dani, your fix worked perfectly.

All the best,

Diana

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Dani Chankhour

Thanks dianadolce.


roland263452,

can you send me a url where i can see the issue you are seeing.

I have never seen it where the google plus image disappears.

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