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Slow to Edit

Thread began 9/23/2011 6:31 pm by ajsocal414182 | Last modified 9/26/2011 4:51 pm by Jason Byrnes | 816 views | 5 replies |

ajsocal414182

Slow to Edit

My Powergallery is being very slow. Is there a limit to how many images you can load? Does it get slower the more you add? Or is it my server? When I try to edit, the first few are fast and the more I work on at any one sitting, the slower the response is. It can take 30 seconds to 1 minute for a response.

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Jason ByrnesWebAssist

The gallery editor interface may slow down with more images in the gallery if you are changing the image dimensions like height and width, this is because the editor will have to recreate each image to the specified height and width when you make a change.

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ajsocal414182

no response

I have 90 images in the gallery and have been editing for about 15 minutes. They only thing I'm changing is the descriptions. Now I can't even select and image in the editor. This is becoming unusable. Any ideas?

Frustrating!!!

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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ajsocal414182

slow continued...

I went into one of my small galleries on the same site. This one only has 5 images. Same problem. I tried to delete the images. The first one was fast, the second took a few seconds and the 3rd hung for over 30 seconds.

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Jason ByrnesWebAssist

Please add these details to the ticket that was opened along with the requested contact information so we can look into this with you over the phone.

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