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Error since installing fix

Thread began 9/23/2011 1:12 pm by tkendrickmail32213 | Last modified 9/26/2011 11:28 am by Jason Byrnes | 1746 views | 5 replies |

tkendrickmail32213

Error since installing fix

I cannot use dreamweaver after applying your fixes for site builder and power cms or after uninstalling Universal Email. I get the following error about every half second:

"The following translators were not loaded due to errorss:
The following JavaScript error(s) occured: Unable to open script file "c:\Program Files (x86)\Adobe\Adobe Dreamweaver CS5\Configuration\Shared\WebAssist\DocumentEndocing.js" (error 3)"

Please help as I am dead in the water and cant work.

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Jason ByrnesWebAssist

Delete the Dreamweaver Cache file from the users configuration folder:
common_installation_issues.pdf

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tkendrickmail32213

I have deleted this file several times, rebooted the computer, removed extensions (and continue to remove other extensions) and still see this error every half second. I am dead in the water and cannot work.

Webassist suppose to save me time, I seem to be endlessly dealiing with bugs, crashes, and reinstallations. Pleae help!!

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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tkendrickmail32213

I didn't see any ticket open for me. Some bing ticket was on there though.

I have now spent more than half a day uninstalling every wa extension. Now I get other errors when opening looking for wa memento.htm. this appears 5 times. I can at least DW now.

What do we need to do next? Can I reinstall WA extensions?

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Jason ByrnesWebAssist

update the bing ticket with the requested contact information and we will call to look into the problem with you.

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