close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

PowerGallery2 can't update galleries

Thread began 9/11/2011 1:59 pm by tiffanyginestra363654 | Last modified 9/01/2012 2:57 pm by Patrice | 2602 views | 12 replies |

tiffanyginestra363654

PowerGallery2 can't update galleries

I have upload/installed the upgrade for PowerGallery2
Strange things are happening and it's not working correctly.
I have a gallery selected to edit
Then click the manage images...
1.) it won't let me change the image info for more then just image 1
2.) it's having a hard time loading the images
Then I go back to upload images, and the title of what gallery I'm on changes to a number and it creates a new gallery (with that number) on it's own.
What is going on here!?
PowerGallery1 was working perfect, now I don't know what to do.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

Vinicios Nussemeyer

If someone managed to solve the problem, PLEASE share with other users PowerGallery 2

I am also having the same problem. The PowerGallery 1.x worked perfectly. 2.0 PowerGallery bought the day it was released (Date: 08/27/2011 08:55 pm) and still can not use it. The same thing happens, the gallery I just created changes name (it appears a number), the images that I upload the admin PG did not appear and returns a message for me to upload images. I've applied the CHMOD 0755 and 0777 in all the folders but does not work. It deleted everything and started from scratch several times but to no avail. The WebAssist should spend attention on this issue because the product has a problem and what I see is just the phrase "I have created a support ticket so Can we look into this issue further queries.
To view and edit your support ticket, please log into your support history, "
If someone managed to solve the problem, please share with other users PowerGallery 2.0
The WebAssist should make and publish a correction in the download center for users.
thanks

Sign in to reply to this post

gruant2000381341

i haven't been having that exact same issue, but one thats maybe related.
every now and then PG2 will create a new gallery on it's own named cache.
when it does that i am seeing errors in the addimage page.
it's only doing it every so often so i don't know how to recreate the error...i just keep deleting that cache gallery as it happens

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

biz295654

Originally Said By: gruant2000381341
  i haven't been having that exact same issue, but one thats maybe related.
every now and then PG2 will create a new gallery on it's own named cache.
when it does that i am seeing errors in the addimage page.
it's only doing it every so often so i don't know how to recreate the error...i just keep deleting that cache gallery as it happens  



I saw that too today. It happened in Safari. I tried FF and it didn't cache on me.

Sign in to reply to this post

biz295654

This one still needs work, that is for sure.

Please WA, address for us. Too many problems.

Thanks.

Sign in to reply to this post

biz295654

I purchased a second license for PG after checking with Jason exactly what to do with my server set up and all is good. I do think Safari cache has an issue, but if using another browser for editing in the system, all is good. So this is what I did to make for my particular server, per Jason's patience.


On some servers the permissions for the gallery and webassist folders and
all files and folders underneath need to be set to 755, and the
webassist/caching/PG_CachedResize_Image.php file needs to be updated to
change line 14:
$retVal = is_dir($pathname) || @mkdir($pathname, 0777);

to:
$retVal = is_dir($pathname) || @mkdir($pathname, 0755);


and line 360:
mkdir ($cachefolder,0777,true);

to:
mkdir ($cachefolder,0755,true);


And the admin_gallery/common/properties.php file needs to be edited to
change:

$GLOBALS['permissions'] = array(
'dir' => 0777,
'file' => 0666
);


To:
$GLOBALS['permissions'] = array(
'dir' => 0755,
'file' => 0755
);

Thank you Jason for explaining it for me so I can address. Very much appreciated.

Sign in to reply to this post

Patrice

I had to work thru this again today so grateful the help notes are saved.

But on wish list: Two versions of gallery... one for 777 and one for 755 to save this work around. I am sure my server isn't the only one that needs it.

Thanks again Jason for showing me how to get it done.

Sign in to reply to this post

biz295654

Same thing here. Installed new today. Went thru the Server Error and 755 resets on properties.php. Partial fix.

Upon first uploading images, can edit.

Upon return, Your gallery has no images. I can see a preview if I select a gallery and "choose design" the preview is ok.

Back to gallery, edit images, no joy.


Using the "add to site" and Use this URL when linking to your PowerGallery from any web page: The requested URL /PG200/galleries/6/index.php was not found on this server.

So somethin' wrong. :-)

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...