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Temporary shifting of photos using Firefox

Thread began 7/18/2011 5:07 pm by info72555 | Last modified 9/06/2011 11:37 am by Jason Byrnes | 1281 views | 5 replies |

info72555

Temporary shifting of photos using Firefox

I am using Power Gallery 1.11 and just came across an issue with Firefox 5.0 (IE works perfectly). I am displaying the gallery in an iframe.

Occasionally a photo in the gallery would shift to the lower right. Most of the time (but not all the time) when I launch a gallery the first 2 images are shifted and the gallery then 'recovers' and everything thereafter plays fine. I have attached a screen capture.
Can you provide a fix for this?

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Jason ByrnesWebAssist

there is a Browser Compatibility update available in the Known Issues section of the Power Gallery Download center page that should correct the issue.

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info72555

Applying the browser compatibility update

I replaced the global.php file and the directory for the gallery used in the Website. There is no webassist folder in version 1.11 so according to the instructions I created the "webassist/caching" in the root folder for the gallery (is that the proper location?)

I am now getting this error:
Warning: require_once(../webassist/framework/library.php) [function.require-once]: failed to open stream: No such file or directory in D:\inetpub\vhosts\novascotiahotels.ca\httpdocs\PhotoGalleries\galleries\global.php on line 5

Fatal error: require_once() [function.require]: Failed opening required '../webassist/framework/library.php' (include_path='.;./includes;./pear') in D:\inetpub\vhosts\novascotiahotels.ca\httpdocs\PhotoGalleries\galleries\global.php on line 5

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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skyforestma383353

same problem

I'm having the same problem. If I change the design to Ribbon Fullsize Lightbox, all is well. But if I try to use one of the slideshow designs, I get the same problem with the first 2 images being shifted to the lower right corner. Then the rest of the images seem ok and clicking forward or back displays images ok. The problem occurs on Safari as well as FireFox. I installed the browser fix but it didn't help. It's a little annoying to get a offer to upgrade for $79 to version 2 when version 1 doesn't work.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

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