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Captcha won't pass validation

Thread began 6/27/2011 6:54 pm by johna1964 | Last modified 6/28/2011 2:29 pm by Jason Byrnes | 2363 views | 7 replies |

6/27/2011 6:54 pm | #1 johna1964

Captcha won't pass validation

When I try to test the contact form via hosting service, I am unable to pass captcha validation, no matter what the letter and numbers, I cannot get through...

Please help, I read all I could find in the forums, I have no clues here.

The closest thing was needing to clear the session because captcha isn't validating, but I don't know where to do that....server behaviors? code? where?

The captcha text field is simply not reading or matching the text to the captcha image. I did add the refresh feature, if this has any resulting issues? If it did I am unable to view the WebAssit>Forms>Validation, but isn't it already validating through the Form Builders?

Can someone point me in the right direction?

Sincerely,

johna1964

6/28/2011 6:53 am | #2 Jason ByrnesWebAssist

first, test the servers session management, use the session test page from the following thread:
showpost.php?p=23826&postcount=2

if the session test passes, send a copy of your page in a zip archive so I can examine the code.

6/28/2011 11:05 am | #3 johna1964

sessionTest

Jason,

The server session management tested correctly.

Attached is copy of the page...

Thanks for you help!

johna1964

6/28/2011 12:04 pm | #4 Jason ByrnesWebAssist

change the following code:

php:

$WAFV_Errors .= WAValidateLE((strtolower(isset($_POST["Security_Code"])?$_POST["Security_Code"]:"")) . "",((isset($_SESSION["captcha_Security_Code"]))?strtolower($_SESSION["captcha_Security_Code"]):"") . "",true,4);

to:

php:

$WAFV_Errors .= WAValidateLE((strtolower(isset($_POST["Security_Code"])?$_POST["Security_Code"]:"")) . "",((isset($_SESSION["captcha_Security_Code_1"]))?strtolower($_SESSION["captcha_Security_Code_1"]):"") . "",true,4);

6/28/2011 1:01 pm | #5 johna1964

Jason,

It's working now...Yeah!!

When I tested and viewed the email there is Lorem ipsum in the area of the email called Additional Notes. Is there a way to elliminate the Lorem ipsum?

Also;

Is this an a potential issue...

I had changed the file name from contactus_1.php to contactus.php. The code doesn't automatically update, does it...?

If this is the case, I need to find within the code contact1; for example:

$_SESSION['WAVT_contactus1_Errors'] = "";

and omit the _1 in all cases?

Thanks again!!

johna1964

6/28/2011 1:12 pm | #6 Jason ByrnesWebAssist

no, you wot need to change the name of the session or anything else.

6/28/2011 2:17 pm | #7 johna1964

Jason,

Thanks for all your work!

Johna

6/28/2011 2:29 pm | #8 Jason ByrnesWebAssist

you're welcome.

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