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Form Presets

Thread began 6/27/2011 11:05 am by johna1964 | Last modified 6/28/2011 9:44 am by Jason Byrnes | 1013 views | 4 replies |

johna1964

Form Presets

After uninstalling and reinstalling; clearing the cache, restoring the original content presets, I continue having problems with a simple contact form. The validations are not hidden (show if...) and I am unable to style the css from the renentry points. If fact it won't style any colors at all.

When I unzipped the presets to reset the presets from my download folder, I recieved a message stating "Do you want to copy this folder without encryption" Is this normal?

When I tried to create the form again, I had the same issues.

Also, after uploading the webassist folder and the form to the server, the totals from the view cart button rollever stopped working. After deleting the webassist folder and contact.php, the rollever continues to not work...I need help with this also.(They worked prior to this form attempt; however, only in IE - is this normal?}

This last attempt the webassist folder is uploaded to the server...and I have no contact form, but the blank document is there. I don't know what else to do to make this work.

There are only three things I have left on my site and it all has to do with Web Assist extensions.

Please help...

Thanks,

johna1964

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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johna1964

Jason,

I'll let you know what happens...

Thanks!
Johna

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johna1964

Problem is solved

Jason,

Thanks to you and tech support the problem is solved!

One most issue has to do with captcha. It is only showing a box with a question mark in it. I have the forms toolkit, and tried using that, but it didn't work...

Can this problem be easily solved?

johna1964

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Jason ByrnesWebAssist

Most likely the GD Library is not enabled on the php server. If this is a local server, see the learning resources page for a tutorial on enabling the GD library:
resources.php?utm_campaign=Forum_header&utm_medium=Forums&utm_source=WebAssistForums


if it is a remote server, you will need to contact the host to have them enable the GD library for you.

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