close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

SecurityAssist 2.0.1 - use and installation errors

Thread began 6/23/2011 12:47 pm by doug.lemesurier305760 | Last modified 8/16/2011 12:19 pm by Jason Byrnes | 1494 views | 8 replies |

doug.lemesurier305760

SecurityAssist 2.0.1 - use and installation errors

1. Bought the upgrade
2. Installed but could not find any 'menu' reference to product
3. Uninstalled
4. Tried to re-install - error
5. followed 'view our simple instructions on deleting the .dat file' instructions
6. re-installed all WA extensions (2hr invested at this point)
7. tried to run SecurityAssist functions - java errors
8. previewed rendered pages - errors and warnings about old version of ValidationAssist (I have the latest version)
9. Now trying to uninstall SecrityAssist (1h so far for uninstall and forum search )
10. Suspecting I'll have to repeat 4 -9.
11. Thinking this is costing me more than just the upgrade cost.
12. If I can't get it resolve today - taking the 15 day refund path.
13. I also had to make this post twice because the captch would not show up in FF 4.

Sign in to reply to this post

Jason ByrnesWebAssist

What is your OS?

What version of Dreamweaver?

you say "errors and warnings about old version of ValidationAssist", do you mean Validation Toolkit? The Behaviors in security assist will replace validation toolkit, this should be uninstalled prior to installing security assist.


The menu access point for security assist 2 is WebAssist -> Security Assist

When reporting that an error has occurred, please include the text of the error.

Sign in to reply to this post

doug.lemesurier305760

SecurityAssist 2.0.1 - use and installation errors

Thanks for the quick reply.

1. Windows 7 Pro
2. DW cs5 build 4993
3. Yes, I meant 'Validation Toolkit' and I have removed now. I just didn't find that information on the SecurityAssist 2 resources page.
4. The error I received during installation were: 'Internal error. The extension will not be instaled"
5. The errors I received after installation seem to have something to do with the spy validation. I'll post the error when I capture it.
6. I now have SecurityAssist 2 installed and, I would say 99% operational, (remembering spry errors)
7. That said, I now can not get the SecurityAssist 2, Authenticate User to redirect to the page I specify. It just returns to the login page and triggers the 'Log in success' WA_Auth_Rule Passes.

Any help will be greatly appreciated!

Sign in to reply to this post

doug.lemesurier305760

SecurityAssist 2.0.1 - use and installation errors

Originally Said By: doug.lemesurier305760
  Thanks for the quick reply.

1. Windows 7 Pro
2. DW cs5 build 4993
3. Yes, I meant 'Validation Toolkit' and I have removed now. I just didn't find that information on the SecurityAssist 2 resources page.
4. The error I received during installation were: 'Internal error. The extension will not be instaled"
5. The errors I received after installation seem to have something to do with the spy validation. I'll post the error when I capture it.
6. I now have SecurityAssist 2 installed and, I would say 99% operational, (remembering spry errors)
7. That said, I now can not get the SecurityAssist 2, Authenticate User to redirect to the page I specify. It just returns to the login page and triggers the 'Log in success' WA_Auth_Rule Passes.

Any help will be greatly appreciated!  



Here are the error. They are screen capturs
SecurityAssit_errors.zip

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

johna1964

Spry Errors also

Jason,

I don'tknow if this is exactly the same issue, but it included spry validation errors. A screen shot is included.

The only thing about this is I had added a column birthdate to the table as a validation requirement.

I hope you can help here. The birthdate validation is necessary.

Thank you!

Sincerely,

johna1964

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

newparadigmmedia426729

Same problem different extension

So...I'm getting a little tired of all these issues. I'm having the same issues. I was getting multiple javascript issues during the wizard for security assist. I deleted the .dat file, but the issue remained. I uninstalled security assist, then tried to re install (version 2.2) - and I received the same message as stated above about internal errors. Then I thought to try and uninstall my other plug-ins and reinstall in order. Then I received a message about an internal error that I couldn't uninstall.

About to explode here. Help.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...