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Gallery not displaying properly in Google Chrome

Thread began 6/08/2011 8:27 am by soliyoung404741 | Last modified 6/14/2011 8:42 am by Jason Byrnes | 3159 views | 9 replies |

6/08/2011 8:27 am | #1 soliyoung404741

Gallery not displaying properly in Google Chrome

If you click on a thumbnail, the image loads as a sliver and is not resolved until you click 'next'- if you close the image and click on another thumbnail it will also open as a sliver. Please help. Thanks!

Please see my website at: www.susangyoung.com to see what I mean. Thanks.

6/08/2011 11:32 am | #2 Jason ByrnesWebAssist

see the browser compatibility update available for download from the power gallery download center page in the known issues section.

6/09/2011 3:01 pm | #3 soliyoung404741

messed up my site

Hi- So, I visited the download center and downloaded the browser compatibility files. I must have done something wrong though, because now my site looks like this: susangyoung.com/ I'm sure it's because of the folder webassist/caching in which I'm supposed to upload the CachedRes... file. Perhaps I have it in the wrong place?? Please help. Thanks!

6/10/2011 7:53 am | #4 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

6/10/2011 10:32 am | #5 biz295654WebAssist

I have another thread going, and when it fixed IE, it broke Chrome and Opera. I haven't been able to view in IE yet, but adobe browser labs show it corrected.

showthread.php?t=21081

Screen shots attached for Chrome and Opera.

6/10/2011 10:38 am | #6 soliyoung404741

Just noticed the home page gallery is a little quirky still...

Hi-

I was helped this morning, and my site is now up and running, but I just noticed the home page gallery is still a bit off.. There seems to be a grey boarder around each image and the dissolve between images is very abrupt. Can this be fixed? www.susangyoung.com

Thanks!
Susan

6/10/2011 10:41 am | #7 biz295654WebAssist

What was the solution?
thx

6/11/2011 7:39 am | #8 soliyoung404741

there was an error in the coding in the files (I think). So they went in and fixed it- BUT... I'm still having problems b/c I also just noticed that now that they fixed it, it isn't working on my cell phone.. I think I will have to start a new thread?

6/11/2011 12:36 pm | #9 biz295654WebAssist

Do you know what the fix was?

6/14/2011 8:42 am | #10 Jason ByrnesWebAssist

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