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Stuck at Please Wait when editor added

Thread began 6/05/2011 6:00 pm by Sally | Last modified 6/07/2011 1:26 pm by Sally | 876 views | 2 replies |


Stuck at Please Wait when editor added

I have a form that sends to a recordset that works fine. But when I add the HTML editor to the textarea of the Comments field, it stays stuck at Please Wait with the circle thing.

All I did was select the form element, insert the editor, and upload the file. I don't think there are any other supporting files I need to upload to the server as I did this process with a similar form and it worked fine. The major difference between the two is the other form also uploaded its attachment on the server and inserted the name into a database. This one just sends the attachment to everyone, but it's not archived.

If I overwrite the html editor version with a non-html editor version, it works fine. As soon as I add the editor, it doesn't. The other files I've done this with all work. I've attached it if it helps.

Any help would be appreciated. Thank you.

Attached Files
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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:

If anyone else is experiencing this same issue, please append to this thread.

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Thanks for your help, Jason. And also to Ray who followed up.

Just as an fyi to anyone else who may have this, the problem was related to a Spry validation on the textarea. Apparently when adding the HTML editor to a textarea with validation, it changes things and causes some kind of javascript loop so it can't proceed as normal.

I'm probably doing a horrible job of explaining it but the bottom line is after removing the Spry validation language for the textarea (looks something like: var Comments_Spry = new Spry.Widget.ValidationTextarea("Comments_Spry");) the form works just fine.

Thanks again to you both for great WA support.

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