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Error when trying to update Menu design

Thread began 5/29/2011 4:10 am by designweb | Last modified 9/22/2011 11:58 am by Jason Byrnes | 3994 views | 18 replies |

designweb

Error when trying to update Menu design

I get this message when I try to update my menu design. Using CSS Menu Writer 2.0.5

Error generating menu (wa.generate.menu): Process type "undefined" not found

Any help would be great.

Thanks

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Jason ByrnesWebAssist

Delete the Dreamweaver Cache file from the users configuration folder:
common_installation_issues.pdf

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jamie424562

Same Error solution didnt work

Hi there

Been having the same error, trying to add a second menu to a template and for a little while it worked fine, then after replacing the template and trying to add the menu again it gives me the same error.
I deleted the win cache file as indicated (as it is the webassist bain) and am still having the same error message.
help please

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MikeH

Hi
I am also getting the same error message any resolution to this?

Mike

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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Resurgam

Mine's Fixed !

I had this problem too, with CSS Menu Writer 2.0.5 reporting 'Error generating menu (wa.generate.menu): Process type "undefined" not found' when trying to generate a new menu or change an existing one.

After doing the recommended stuff several times - deleting the WinFileCache file and removing/re-installing WA extensions - I was still receiving the same error. Had to get the darn thing working, so I took drastic action ... be aware that this may not be recommended for YOU, but it worked for me :-)

I know that WA products work well ;-) , so after spending a lot of time using DW's capabilities to get a starting point on what was going wrong, I felt that the problem had to be caused by either js libraries interfering with each other, or caches bogging up the works. Unfortunately, (shame on me!) I did two actions at the same time and can't say which one fixed the problem (or whether both did, combined), but my gut feeling is that deleting the site cache did the trick.

So here's what I did - but I take no responsibility whatever for whatever happens with your system. I don't know how this could affect working on existing and established sites. And I'm nothing to do with WebAssist !

That's the disclaimer done!

Firstly, remove all WA extensions from DW, restart DW and then close it down. Delete the 'WinFileCache-xxxxxxxx' file as described in common_installation_issues.pdf .

Also located within the 'Configuration' folder is the 'SiteCache' folder ... make a copy of the 'SiteCache' folder so that you can restore it if you have any (other) problems later on, then open the 'SiteCache' folder and delete the folder for the site that you have problems with. For example, on my system (Windows 7 & DW5) if I had problems with the menus on 'MySite', I would delete the folder "AppData/Roaming/Adobe/DreamweaverCS5/en_US/Configuration/SiteCache/MySite".

Because all WA extensions had been de-installed, to my mind there shouldn't be any WebAssist files hanging around in the 'Configuration' folder ... so I then browsed each subfolder (etc.) looking for files & folders that were obviously from WebAssist extensions ... and selectively deleted some. I say selectively, because I only deleted anything that looked as if it was part of a cache, or anything to do with WA JavaScript files. Use your judgement by examining the file & folder names, and where the folder is located.

Theoretically, you should be able to delete all remaining WA files, but DW extensions are still a dark art (to me) - so if it's not obviously for a WA extension, my advice is to leave it alone. Anyway - you've taken a backup of the folder, right? Good!

Once done, reinstall your extensions - trying to achieve some logical kind of build order. I tested EVERY extension after each new installation - so install 'a' ... test 'a'. Install 'b' ... test 'a' + 'b' etc.

Build order was:
1. CSS Sculptor
2. Web Standards Advisor
3. CSS Menu Writer
4. DataAssist + support fix
5. SecurityAssist
6. E-Cart
7. Power CMS Builder (beta)
8. Surveyor
9. Image Re-sizer

All working (actually better than ever) and I'm a very happy chappie, getting going on the site that I should have started a week ago!

Please remember that this is a very cavalier 'fix', probably not endorsed in any way by WebAssist. It's drastic (and I can already hear the 'Tut! Tut's!' reverberating around the 'net). Don't try it if you're not confident of your abilities.

So, I might be slightly ashamed of using such bad working practices ...

... but mine works :-)

WebAssist - taking into account every kind of niggly problem that occurs with sophisticated software like this, maybe there is a need for a cleanup utility that Customers can use? I'm sure your developers will already have one somewhere. Might drastically reduce your support costs, too.

Best of luck everyone!

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Blikbrein

Error when trying to update Menu design

Also having the same error with latest version of CSS Menu Writer and Mac os X 10.6.7

Tried the same usual stuff.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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designweb

I am still getting this error. Any update? Cache does not fix it.

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Jason ByrnesWebAssist

Have you tried uninstalling and reinstalling the extension? one person who reported this error was able to fix it by uninstalling MW from the extension manager then reinstalling it.

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