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Support is DEAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Thread began 5/16/2011 7:50 pm by landarts320555 | Last modified 5/16/2011 8:27 pm by Jason Byrnes | 672 views | 1 replies |


Support is DEAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I submitted a support ticket this morning, they sent me back a ticket to provide a time and number for them to call. I did replied within minutes. I waited all day for phone call. No Call. Support for this product is less than stellar. Previous till this product I have always received prompt and good service from support.

Not a Happy WebAssist Customer.

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Jason ByrnesWebAssist

Support reply times are 1 - 2 business days, we are short handed today with one of our engineers out sick and will call as early as possible tomorrow.

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