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Help! Need to have this in a page by tomorrow!

Thread began 4/15/2011 10:05 pm by michael.blackbear421981 | Last modified 4/25/2011 11:45 am by Jason Byrnes | 1312 views | 4 replies |

michael.blackbear421981

Help! Need to have this in a page by tomorrow!

A javascript error prevents extension from functioning. Please see attached screen cap. Extension flashes this error message multiple times during input then fails to load proper data. Have restarted DW/laptop multiple times.

Help appreciated--need to have this in a page by tomorrow :-(

Michael

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CraigRBeta Tester

not sure if this wil help, but have you tried deleting the cache file ?

instructions are here...

common_installation_issues.pdf

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Jason ByrnesWebAssist

If clearing the cache does not correct the problem, please post some additional details like:

What is your OS?

What version of Dreamweaver?

Is this a static html page you are applying the map to? or is it static? if static, what server language?


What is the address you are entering when you get this error?

Does this error occur when entering the address or when clicking the finish button to apply the map to the page?

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michael.blackbear421981

Hello again--

Well, that deadline passed, but still I want to resolve this. I am using WinXP, DW CS3, and the errors occur after I initially enter the destination address (editing my page locally) and click to move on from the first screen--the error message pops up with every button click from then on, and the address I entered on the first screen is replaced by some other random address data, data which I have not entered. Note that the first time I used Pro Maps it worked just fine. Any suggestions would be helpful. No idea how to fix this --

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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