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what have i done now

Thread began 3/13/2011 12:35 pm by malc | Last modified 3/18/2011 11:01 am by malc | 1554 views | 4 replies |

malc

what have i done now

I upgraded to 4.5 from 401 no problems with that and the £ now shows up as do the other changes, brill, however i cannot save the changes in the admin to uk etc, it worked before the update, have i missed something?

cheers
malc

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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malc

I replied with you request straight away and give times to call allowing for EST & GMT as requested, you tried calling me 5 hours too early to what i stated, you said to my wife you would call back in half hour, 3 hours later you called and i was on the road, you said you would call back....you didn't.
I was using this product to get back into eCommerce from using a competitor product and paid for a this product which in comparison to others the support is very poor, if i had paying clients like some people on here do and are getting the grief that i read i am surprised you still have any customers.

I will not continue with it because of this so can i sell my license ?

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Jason ByrnesWebAssist

I apologize for the difficulties we are having getting in touch with you.

The power store license is not transferable, so you cannot sell it.


Our engineering team will try contacting you again to resolve the issues you are having.

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malc

After the full reload we are ok now, thank you for your time.

Malc

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