close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Form will not send e-mail

Thread began 2/22/2011 2:14 pm by prestonc422533 | Last modified 2/23/2011 3:22 pm by Jason Byrnes | 1604 views | 3 replies |

prestonc422533

Form will not send e-mail

I'm having issues with forms I created with CSS FB. None of them will send e-mails! I tried deleting the form, contents, and web assist folder and starting from scratch but have the same problem!! I have double clicked Universal Mail under Server Behaviors and tried different things to test the problem like using different e-mail addresses in the To, CC and BCC fields, and using the email address entered into the form for sending - nothing works.

HELP!

To view one of the forms visit contact.php

Sign in to reply to this post

Jason ByrnesWebAssist

Are you testing locally or remotely?

You should be testing remotely, in most cases, the local testing server will not have an smtp server installed.


Who is your Host?

What have you entered for the SMTP Server settings?

For the From address, you should use a static address that is a valid address for your hosting domain.

You can click the From button on the main Universal Email screen a=to access advanced from settings, here you can bind the Return address option to the from form element.

Sign in to reply to this post

prestonc422533

In answer to your questions:

A) I am testing remotely.
B) My host is HostMonster
C) SMTP: I have no idea what this means please explain more
D) My forms are set to send from established e-mails hosted with my host company, they still don't send.

Sign in to reply to this post

Jason ByrnesWebAssist

The SMTP Server is the outgoing mail server. When the universal email script runs, it creates the email message, then passes it to the SMTP server. From there, it is up to the SMTP server to relay the message to the recipient.

They SMTP server is maintained by the host. If you are not sure of the server address to use, you will need to contact them.


It does not look like host monster offers support for the standard mail object in Universal Email. though it seams they support Pear Mail.

You will need to configure the server settings tab (Click on the envelop icon) in universal email to use the Pear mail for SMTP method instead of the standard mail object.

Host monster will be able to tell you the settings that should be used for the SMTP server, port and Path To pear.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...