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WOW Not a good start at all

Thread began 2/03/2011 12:16 am by kim420431 | Last modified 2/04/2011 10:08 am by Jason Byrnes | 1751 views | 14 replies |

kim420431

WOW Not a good start at all

Ok...so wasn't completely happy with PowerStore 4 and decided to go for it. Bought the entire Suite of tools and I'm just starting out. First thing is to try to create a contact form. After having to ask where universal email was and finding out it's embedded in Form Builder I installed the entire suite of tools and start building a contact form. Watched the video, did exactly the same thing. Tried it 3 times and every time it starts doing the build I get nothing but ERRORS!~!

Starting to feel like maybe this is going to be returned for because I just seem to be having problems with things.

Have NO IDEA what the problem is...really just want it to work the way it's implied that it does. I've uploaded screen captures of the problems and error messages. The contact form once finished building has only a form outline with a header message and a comment block.

Take a look at the screen shots and let me know! I'm using CS5 or a Mac.

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Jason ByrnesWebAssist

there are no screen shots attached to this message. Perhaps try compressing them into a zip archive and attaching the zip file.

Have you tried deleting the Dreamweaver Cache file from the userrs configuration folder:
common_installation_issues.pdf

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kim420431

Cleared the cache file

I cleared the cache file and still getting the same errors. Again, I'll try to upload the screen shots of the errors Dreamweaver CS5 is throwing up as Form Builder tries to build the forms.

I couldn't zip the files into a single zip because the zip was too big to upload. This is not all the error messages, but they all show the same error. If you want me to upload the rest I can do it in another post. Please let me know how to resolve this. It appears that Form Builder is trying to use something in Dreamweaver that's no longer supported!

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Jason ByrnesWebAssist

here is an update file that should correct the issue.

Copy it to the following location;
Hard disk: Users: <Your User Name> : Library: Application Support: Adobe: Dreamweaver CS5: en_US:Configuration: Shared:WebAssist:FormBuilder:shared.js

Attached Files
shared.js.zip
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kim420431

Next question

Ok that finally worked. I'm getting the form built properly without errors and this time it has all the fields in it.

So I tested it in my browser and it appeared to work however I never received an email from myself. I have the form set up as "block" and send file in email. I've addressed it to myself from myself with the message "New Contact Information". Doesn't this mean that I should get a block message attachment in a mail message to myself with the contact information in it? If so, why am I not getting any email messages?

The other concern I have is all the associated files with the contact.php file I created. I don't see them in the folder with the web site. How do the associated files get sent to the server if I were to use an ftp client to upload the entire site and not sync it through dreamweaver?

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Jason ByrnesWebAssist

Most SMTP servers will not relay an email message if the from address and the to address are the same.

your from address should be a valid email address for your domain.

Also, what did you enter for the smtp server?
In many cases, this can be left blank, be if it is not sending the email then you will need to contact the host to determine what smtp server you should use.


all of the files for form builder and email will be added to the webassist folder. if you use another ftp program to upload to the server, make sure to upload the webassist folder.

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kim420431

Got it-Last question

What if my mail server require authentication for outbound mail? I didn't see any place where I could input user authorization or credentials? Right now I have to authenticate against the SMPT server to send mail.

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kim420431

Here's the setting for my mail server

Manual Settings

Mail Server Username: info@dreamlight-studio.com
Incoming Mail Server: mail.dreamlight-studio.com IMAP: port 143, POP: port 110
Incoming Mail Server: (SSL) host361.hostmonster.com IMAP: port 993, POP: port 995
Outgoing Mail Server: mail.dreamlight-studio.com (server requires authentication) port 26
Outgoing Mail Server: (SSL) host361.hostmonster.com (server requires authentication) port 465
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

As you can see it does require authentication for outgoing mail on port 26. How do I work around that? I don't see any way to include the authentication fields in Universal Email. Just a field to enter the server address and port which would be mail.dreamlight-studio.com and port 26

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Jason ByrnesWebAssist

to use authentication, you will need to change the mail object Form mail to Pear Mail For SMTP.


The Pear Mail For SMTP allows you to send authentication to the SMTP server. You will need to verify with your host that they support pear mail and ask them what the path to pear,, the path to pear is needed in the pear mail settings.

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kim420431

Next question

How come when I go in to edit the contact form it doesn't save the setting I put in such as TO: FROM: mail server port number? Every time I go back into the form to edit it none of the info I put in these fields shows up and I have to start over again... Isn't there a way to save that as a preset so the fields don't have to be filled in each time?

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