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Activation and Serial Number

Thread began 1/18/2011 2:04 pm by clinton178625 | Last modified 2/02/2011 3:27 pm by Jason Byrnes | 3128 views | 5 replies |

clinton178625

Activation and Serial Number

Hi Guys
I accidentally put the wrong serial number into a new installation and now i get a failed log in error how can i put the correct serial in without having to uninstall and install everything all over again? because i cannot access the admin now to change it?

Cheers Clinton

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Jason ByrnesWebAssist

the serial number is stored in the Power Store database in the wa_settings table. You can also find the Admin username and password in that table.

The serial number will not effect login, if you are having an issue with login, first make sure you are not using special characters like a double quote in the username or the password. If there is still an issue, use the session test page from the following post to make sure the servers session management is working correctly:
showpost.php?p=23826&postcount=2

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danielsebas

Hi Jason, for what is the serial number? I updated from sitesculpture to PowerCMS and everything is working ok but an error that is shown at the bottom of the Home tab

Warning: mysql_free_result(): supplied argument is not a valid MySQL result resource in /home2/dsmusicn/public_html/site2/admin_cms/common/load_content.php on line 125

and in settings I have the option of adding the serial number but is blank

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Jason ByrnesWebAssist

What version of MySQL is the Host running, It will need to be mySQL Version 5 or above. also, the Version of PHP will need to be PHP version 5 or above.

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danielsebas

Hi Jason, I am using MYSQL 5.1.47 and PHP 5

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

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