close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues


Email password not working after upload to live server

Thread began 12/29/2010 2:50 pm by henrik.schlegel400884 | Last modified 12/29/2010 3:59 pm by henrik.schlegel400884 | 983 views | 2 replies |


Email password not working after upload to live server

I just uploaded my pages to the live server and updated the database connection. Now I am having trouble with the email password function. (It's set up up with password encryption after the wa-solutionrecipe.) If I try to send a new password I get this error message:

Fatal error: Call to undefined function: wa_randompassword() in /pages/eb/46/d0006722/home/htdocs/A-SONICMAGIC/A_pages_E/users_EmailPW.php on line 9

What does this message mean? I don't even understand this path! It is in the beginning somehow mixed up with a part of the name of my database - other parts I just don't understand.

Could someone give me a hint where the problem may come from?
That would be great!

Strange is also that I can't realy access the Update Record (users) in the server behaviors panel of the users_emailPW-page. There I get a message "SQL type not recognized".

But the database settings must be correct because all other parts of the uploaded website are working well such as registration, Login, sending confirmation emails ...

Thanks for any help on this!

Sign in to reply to this post

Ray BorduinWebAssist

This error implies that the random password include file either isn't on the page or it is lower on the page than line 9 where the error occurs.

Most likely the solution is to move that include file reference above line 9.

Sign in to reply to this post
Did this help? Tips are appreciated...


Yes, it was below ...
Now it works!

Thank You!

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...