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Internal error installing Update 5.03

Thread began 12/12/2010 2:59 am by erich196104 | Last modified 12/13/2010 11:20 am by erich196104 | 2000 views | 6 replies |

12/12/2010 2:59 am | #1 erich196104

Internal error installing Update 5.03

Hello,
I want to install the upgrade to 5.03 (on Mac OSX 10.6.5 / MBP), but I get an Internal Error from the Adobe Extension Manager CS5 Version 5.0.0.298. Then I deleted the old 5.02 and try to install again - with the same error :-(
How can I fix this issue? Any ideas?

thanks

Erich

12/12/2010 5:20 pm | #2 jdoane282989

I'm having the same issue with ecart 5.03 in WinXP DM CS5. I also deleted the ecart 5.02 and installed 5.03 with the same error message. Need help!

12/13/2010 1:39 am | #3 Heckie

I am also getting an internal error message!
I tried re-installing 5.02, but same error message - now I have no eCart and 2 shops to build!!

I'm using Dreamweaver CS3 / Mac OS 10.6.5.

Please help!

12/13/2010 7:56 am | #4 Jason ByrnesWebAssist

Sounds like the Dreamweaver Users configuration folder has become corrupted.

see the Common installation issue document:
common_installation_issues.pdf

for details on locating the configuration folder.

once located, rename it to configuration_bak. This will bring Dreamweaver back to a freshly installed state.

When you load the extension manager, you installed extensions will be disabled. you can remove them and then reinstall them.

12/13/2010 8:11 am | #5 Heckie

yep, that seems to have fixed it - thanks again!

12/13/2010 10:56 am | #6 Jason ByrnesWebAssist

glad to hear it is working.

12/13/2010 11:20 am | #7 erich196104

Support I like

Yes, this help makes everything working again - thats support I like. Thanks guys.

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