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email not working

Thread began 11/11/2010 3:31 pm by kris517211073 | Last modified 11/15/2010 9:37 am by Jason Byrnes | 872 views | 6 replies |

kris517211073

email not working

can not received email when retireve password button submitted, email never come, i dont know what is wrong with email password. i have email password on other website, it's working fine

but this one just not work, please help me.

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Jason ByrnesWebAssist

please send a copy of the email password page so i can examine the code.

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kris517211073

email password not working

Here i have attach 'users_EmailPW.php' files for you to test, thanks for your help.

Attached Files
users_EmailPW.zip
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Jason ByrnesWebAssist

you entered your email address "info@gosave517.com" for the smto server. This is not a valid smtp server address, you need to enter the correct address for the smtp server.

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kris517211073

Now i have try both 'smtp.comcast.net 'and 'mail.comcast.net', no luck Still not working, email still never come to my mailbox, smtp server is outgoing server for my comcast email
you know what, it is very weird i have same email password page on different site with server set to info@gosave517.com it's working fine, i can receive password retrieve mail
but now when i change to smtp.comcast.net, it's all dead no mail come and i change setting back now both email password page on both website are no longer function

is this still have problem with server name, smtp.comcast.net is my smtp server, if not what is it? Please help me

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neilo

Have you tried leaving the smtp setting blank?

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Jason ByrnesWebAssist

Many times you can leave the SMTP server name blank, if that is not working, you should contact your host for help determining the correct SMTP server name to use for sending emails through a PHP script.

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