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First Data (linkpoint) remote checkout

Thread began 11/08/2010 9:23 pm by jdoane282989 | Last modified 11/15/2010 11:01 am by Jason Byrnes | 1728 views | 16 replies |

jdoane282989

First Data (linkpoint) remote checkout

First Data requires the following info from my eCart 5 confirm page: "chargetotal" - "mode" - "storename" in order to process sale - but also allows "subtotal", "tax" and "shipping" info, which my customer wants to see when logging in to bank terminal for sales purposes. When I bind (hidden fields) the subtotal, tax and shipping to confirm page and test I get First Data error "Chargetotal does not equal subtotal, tax, and shipping." I'm not using a database, only static product so I need the bank to provide this info for the owner. I am following the bank's manual but not sure if I'm binding it correctly. Everything works fine until I add these extra fields. Any help would be appreciated. Thanks!

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Jason ByrnesWebAssist

can you post a copy of the page so I can examine the code.

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jdoane282989

First Data followup

Jason,

Thanks for your reply. I'm attaching the confirm.php as a text file for you to look at. Around line 360 you'll see what I did to add subtotal, shipping, tax, and chargetotal as a hidden field. I have taken all but the chargetotal off the live site so that orders can go through. Thanks again for any suggestions. John

Attached Files
confirm.txt
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Jason ByrnesWebAssist

the subcharge total code:

php:
<input type="hidden" name="subchargetotal" id="subchargetotal" value="<?php echo $fiveChimemusic->DisplayInfo("TotalPrice"); ?>" />



should be:

php:
<input type="hidden" name="subchargetotal" id="subchargetotal" value="<?php echo $fiveChimemusic->TotalColumn("TotalPrice"); ?>" />
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jdoane282989

Thanks, I'll give that a try.

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Jason ByrnesWebAssist

you're welcome.

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jdoane282989

I followed your recommendation and this is the same message from linkpointcentral:

"Form Processing Error
The following errors occurred while processing your request:
# Charge amount doesn't equal the sum of the subtotal, shipping and taxes."

Do you think that it makes any difference what order the hidden fields are in and/or do I need to make any changes in the ecart object? Again, I have removed the code so it will work again with only the "chargetotal" remaining.

What else can I give you that may help?

Thanks

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Jason ByrnesWebAssist

can you post a link to your site please.

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jdoane282989

www.fivechimemusic.com

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Jason ByrnesWebAssist

I need a link where i can see the issue occur. the confirm page you have posted at this site does not reproduce the issue.

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