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Ps4 Transaction Not Completed

Thread began 10/21/2010 1:45 pm by Endrio | Last modified 10/21/2010 2:58 pm by Jason Byrnes | 539 views | 1 replies |


Ps4 Transaction Not Completed

I did some tests and I found that if I select a Shipping Rate Lookup, for example Ups, the transaction is failed, and I get this error: "Transaction Not Completed
We're sorry
Your transaction could not be completed. Either your credit card information or billing address has problems and cannot be processed

Please return to checkout and try again."

without shipping rate works well.

Can you tell me how you can resolve this issue?

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Jason ByrnesWebAssist

first step is to figure out why the shipping rate lookup is failing.

add this code to the failure page to see the full request and full response going to the shipping provider:


if(!session_id()) session_start();  
"<p>UPS: <br />"
"Full Request: ".(isset($_SESSION["WA_Store_Cart_UPS_FullRequest"])?htmlentities($_SESSION["WA_Store_Cart_UPS_FullRequest"]):"n/a")."<br />";  
"Full Response: ".(isset($_SESSION["WA_Store_Cart_UPS_FullResponse"])?htmlentities($_SESSION["WA_Store_Cart_UPS_FullResponse"]):"n/a")."<br /></p>";  

"<p>FedEX: <br />"
"Full Request: ".(isset($_SESSION["WA_Store_Cart_FedEx_FullRequest"])?htmlentities($_SESSION["WA_Store_Cart_FedEx_FullRequest"]):"n/a")."<br />";  
"Full Response: ".(isset($_SESSION["WA_Store_Cart_FedEx_FullResponse"])?htmlentities($_SESSION["WA_Store_Cart_FedEx_FullResponse"]):"n/a")."<br /></p>";  

"<p>USPS: <br />"
"Full Request: ".(isset($_SESSION["WA_Store_Cart_USPS_FullRequest"])?htmlentities($_SESSION["WA_Store_Cart_USPS_FullRequest"]):"n/a")."<br />";  
"Full Response: ".(isset($_SESSION["WA_Store_Cart_USPS_FullResponse"])?htmlentities($_SESSION["WA_Store_Cart_USPS_FullResponse"]):"n/a")."<br /></p>";  


the full request and full response will contain sensitive information that should be removed before posting here.

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