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I asked for a refund and no one responded

Thread began 9/16/2010 4:12 pm by webdesignfreebies311292 | Last modified 9/16/2010 6:19 pm by Ray Borduin | 910 views | 1 replies |


I asked for a refund and no one responded

Hello. On September 11, 2010 I sent an email to your sales department requesting a refund for Eric Meyer's CSS Sculptor 3 upgrade and I haven't heard back from anyone. I know that I only have a couple of weeks to get a refund for this product so I really need someone to respond soon. Below is the content of the email I sent to your sales department:

I just purchased the CSS Scuptor upgrade about an hour ago. I'm having the same problem as Nancy in the support forum when I try to insert Spry. I'm also using Dreamweaver CS5. I too am very disappointed with CSS Sculptor. There really isn't much more to it than there was. I also would like my money back. Perhaps down the road when you have added functionality that is worth the $50.00 upgrade I will think of upgrading again. I know the issue is not with using spry widgets in my Dreamweaver CS5 because it works fine when I insert them without the CSS Sculptor...just in an empty page. How do I go about getting my money back. Do I have to call or can it be handled by email?


Karen Chudobiak

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Ray BorduinWebAssist

The best way to make sure it is handled immediately is to call directly. Usually they will respond promply to emails as well. Maybe forward your original request to again in case it was somehow missed.

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