close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Cart Items Get Deleted

Thread began 8/16/2010 2:14 pm by rob294118 | Last modified 8/23/2010 8:10 am by Jason Byrnes | 3726 views | 29 replies |

rob294118

Cart Items Get Deleted

Every time I add a product to the shopping cart and try to purchase the item in Paypal, the cart is emptied and I have to add the product again.

This happens every time.

Sign in to reply to this post

Jason ByrnesWebAssist

what is the full address in the address bar when you first have items in the cart?

What is the full address in the address bar when the cart is empty?

Please copy and past these two addresses from the address bar for comparison.

My guess is that the domain is changing

this can happen if you access your site at:
www.mydomain.com

but paypal redirects you back to
mydomain.com

these are not treated as the same domain by the session cookie, so a new session will be started.

Sign in to reply to this post

rob294118

Cart Items

Address with items in cart: cart.php
Address without items in cart: cart.php

How do I make the URLs the same?

Sign in to reply to this post

Jason ByrnesWebAssist

in the powerstore database, check the Root URL in the wa_settings table, make sure the Root Url is "http://www.acbyd.com/"

Sign in to reply to this post

rob294118

Fixed

Thanks Jason.

Sign in to reply to this post

Jason ByrnesWebAssist

you're welcome.

Sign in to reply to this post

rob294118

Url

In my database table the website URL is cart.php

Every time I use the cart, the URL is changed to cart.php and my cart fails.

Amy ideas?

Sign in to reply to this post

rob294118

Then the next time through, I get a Checkout Transaction Failure.

Sign in to reply to this post

Jason ByrnesWebAssist

have you made any changes to the cart, checkout or confirm pages?


the return url should be set on the checkout page:

php:
$WA_PP_ECO_Set_params[0][$nextIndex] = "ReturnURL";

  $WA_PP_ECO_Set_params[1][$nextIndex] = "".$WAGLOBAL_Root_URL  ."pp_confirm.php";




maybe try replacing the checkout page with the original one from the power store download.

Sign in to reply to this post

rob294118

Files Attached

I just replaced everything and the URL is still getting changed after I login to Paypal to confirm the order. I've never had this problem before.

website: www.acbyd.com

I attached the files.

Attached Files
files.zip
Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...