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Where to find help documents

Thread began 8/14/2010 6:37 pm by nigel258085 | Last modified 1/02/2016 11:47 am by anonymous | 874 views | 5 replies |

nigel258085

Where to find help documents

Can you direct me to where the various 'help' .pdf files can be downloaded? For example, the one about changing currency in PowerStore? In fact I now have the currency pdf but only by chance as I was reading a forum thread with the correct link - this was at ps_changing_currency.pdf, I've been looking around the site for any others that might be useful but apart from the few shown at powerstore/ I've given up trying to find them!

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Jason ByrnesWebAssist

all of the supported documentation for PowerStore can be found at:
powerstore/

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nigel258085

Thanks Jason, but that isn't actually true - for example where is the link to 'changing currency in PowerStore' ? I only found it by accident!!

I'm writing a help document which analyses how to convert $ to £ - your various posts have been useful but not comprehensive believe it or not ! And definitely not all info is in the same place. Your products are really good but I think that sometimes you don't understand how frustrating it is to know the answer is there somewhere - it just takes ages to find!! I'll post it later this week...

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Jason ByrnesWebAssist

Changing the currency of PowerStore is not a supported feature.


It is possible to change the currency if you are familiar with editing php code.

We tried to help by pointing people in the right direction for accomplishing this, but it ended up creating more confusion, so we removed it from the support page.

The tutorials you will find on the support page are for supported functionality.

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nigel258085

Thanks for replying, but why do you accept orders from UK developers who quite obviously are going to develop using the £ sign - without warning them that it'll take 2 days of effort getting from $ to £? Your insular attitude is staggering - we don't all live in North America, believe it or not! I don't mean to be rude, but the lack of customer awareness on the part of WebAssist is really appalling. The redeeming point is that your products are, on the whole, good !!

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anonymous

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