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Paypal express payment problem

Thread began 7/19/2010 4:09 am by slg.tradings410288 | Last modified 7/20/2010 12:14 pm by Jason Byrnes | 1875 views | 3 replies |

slg.tradings410288

Paypal express payment problem

hi,

i'm having a problem with my website. I can't seem to get paypal express working, either with sandbox account or actual account.

Error message: We're sorry
Your PayPal transaction could not be completed. Please return to checkout and try again.

After searching the forum for related problems, i came across a debug code that i can embed in the checkout failure page for more information.

Please take a look and anyone with any idea how to solve this problem can contact me.

Website name: www.oobergroup.com

Express Authorize:
Full Request: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><RequesterCredentials xmlns="urn:ebay:api:PayPalAPI"><Credentials xmlns="urn:ebay:apis:eBLBaseComponents"><Username>slg.tradings@gmail.com</Username><Password>********</Password><Signature>SLG tradings</Signature><Subject/></Credentials></RequesterCredentials></soap:Header><soap:Body><SetExpressCheckoutReq xmlns="urn:ebay:api:PayPalAPI"><SetExpressCheckoutRequest><Version xmlns="urn:ebay:apis:eBLBaseComponents">2.20</Version><SetExpressCheckoutRequestDetails xmlns="urn:ebay:apis:eBLBaseComponents"><OrderTotal currencyID="USD">0.10</OrderTotal><ReturnURL>http://oobergroup.com/pp_confirm.php</ReturnURL><CancelURL>http://oobergroup.com/pp_cancel.php</CancelURL><PaymentAction>Authorization</PaymentAction></SetExpressCheckoutRequestDetails></SetExpressCheckoutRequest></SetExpressCheckoutReq></soap:Body></soap:Envelope>
Full Response: <?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:cc="urn:ebay:apis:CoreComponentTypes" xmlns:ed="urn:ebay:apis:EnhancedDataTypes" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/07/utility" xmlns:saml="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:ebl="urn:ebay:apis:eBLBaseComponents" xmlns:ns="urn:ebay:api:PayPalAPI"><SOAP-ENV:Header><Security xmlns="http://schemas.xmlsoap.org/ws/2002/12/secext" xsi:type="wsse:SecurityType"></Security><RequesterCredentials xmlns="urn:ebay:api:PayPalAPI" xsi:type="ebl:CustomSecurityHeaderType"><Credentials xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:UserIdPasswordType"><Username xsi:type="xs:string"></Username><Password xsi:type="xs:string"></Password><Signature xsi:type="xs:string">SLG tradings</Signature><Subject xsi:type="xs:string"></Subject></Credentials></RequesterCredentials></SOAP-ENV:Header><SOAP-ENV:Body id="_0"><SetExpressCheckoutResponse xmlns="urn:ebay:api:PayPalAPI"><Timestamp xmlns="urn:ebay:apis:eBLBaseComponents">2010-07-19T09:57:49Z</Timestamp><Ack xmlns="urn:ebay:apis:eBLBaseComponents">Failure</Ack><CorrelationID xmlns="urn:ebay:apis:eBLBaseComponents">c68d4d9c74bd5</CorrelationID><Errors xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:ErrorType"><ShortMessage xsi:type="xs:string">Security error</ShortMessage><LongMessage xsi:type="xs:string">Security header is not valid</LongMessage><ErrorCode xsi:type="xs:token">10002</ErrorCode><SeverityCode xmlns="urn:ebay:apis:eBLBaseComponents">Error</SeverityCode></Errors><Version xmlns="urn:ebay:apis:eBLBaseComponents">2.20</Version><Build xmlns="urn:ebay:apis:eBLBaseComponents">1399980</Build></SetExpressCheckoutResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>


Express Process:
Full Request: n/a
Full Response: n/a

Thanks for reading through!

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Jason ByrnesWebAssist

the username and signature values you are using are not valid.



The API user name is not an email address. the signature is random string of around 20 characters.

See the "Obtaining your API Credentials" section of the "Signing up with the PayPal payment gateway" tutorial on the learning resources page:
resources.php

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slg.tradings410288

hi jason, thanks for pointing me in the right direction. I've changed the credentials to those from API, and it worked well for the 2 transactions i made in USD. However when i tried to change the currency to SGD (singapore dollars), i got another failure message.

I followed the instructions on this manual ps_changing_currency.pdf

However, i only did the first step since the symbol for SGD is also $. Maybe thats causing the problem?

Btw my default currency is set to sgd in paypal

Full Request: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><RequesterCredentials xmlns="urn:ebay:api:PayPalAPI"><Credentials xmlns="urn:ebay:apis:eBLBaseComponents"><Username>**********.gmail.com</Username><Password>*************</Password><Signature>**************************</Signature><Subject/></Credentials></RequesterCredentials></soap:Header><soap:Body><SetExpressCheckoutReq xmlns="urn:ebay:api:PayPalAPI"><SetExpressCheckoutRequest><Version xmlns="urn:ebay:apis:eBLBaseComponents">2.20</Version><SetExpressCheckoutRequestDetails xmlns="urn:ebay:apis:eBLBaseComponents"><OrderTotal currencyID="SGD">0.10</OrderTotal><ReturnURL>http://www.oobergroup.com/pp_confirm.php</ReturnURL><CancelURL>http://www.oobergroup.com/pp_cancel.php</CancelURL><PaymentAction>Authorization</PaymentAction></SetExpressCheckoutRequestDetails></SetExpressCheckoutRequest></SetExpressCheckoutReq></soap:Body></soap:Envelope>
Full Response: <?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:cc="urn:ebay:apis:CoreComponentTypes" xmlns:ed="urn:ebay:apis:EnhancedDataTypes" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/07/utility" xmlns:saml="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:ebl="urn:ebay:apis:eBLBaseComponents" xmlns:ns="urn:ebay:api:PayPalAPI"><SOAP-ENV:Header><Security xmlns="http://schemas.xmlsoap.org/ws/2002/12/secext" xsi:type="wsse:SecurityType"></Security><RequesterCredentials xmlns="urn:ebay:api:PayPalAPI" xsi:type="ebl:CustomSecurityHeaderType"><Credentials xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:UserIdPasswordType"><Username xsi:type="xs:string"></Username><Password xsi:type="xs:string"></Password><Signature xsi:type="xs:string">AUjJXmSbJIFacY7hWkAsgpBp08BiAFHKWRMnKVPK1t1w5SzG-.pR0Cg7</Signature><Subject xsi:type="xs:string"></Subject></Credentials></RequesterCredentials></SOAP-ENV:Header><SOAP-ENV:Body id="_0"><SetExpressCheckoutResponse xmlns="urn:ebay:api:PayPalAPI"><Timestamp xmlns="urn:ebay:apis:eBLBaseComponents">2010-07-20T11:35:14Z</Timestamp><Ack xmlns="urn:ebay:apis:eBLBaseComponents">Success</Ack><CorrelationID xmlns="urn:ebay:apis:eBLBaseComponents">8ded7872d15d8</CorrelationID><Version xmlns="urn:ebay:apis:eBLBaseComponents">2.20</Version><Build xmlns="urn:ebay:apis:eBLBaseComponents">1399980</Build><Token xsi:type="ebl:ExpressCheckoutTokenType">EC-40270256R3298103T</Token></SetExpressCheckoutResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>


Express Process:
Full Request: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><RequesterCredentials xmlns="urn:ebay:api:PayPalAPI"><Credentials xmlns="urn:ebay:apis:eBLBaseComponents"><Username>************.gmail.com</Username><Password>********</Password><Signature>***********</Signature><Subject/></Credentials></RequesterCredentials></soap:Header><soap:Body><DoExpressCheckoutPaymentReq xmlns="urn:ebay:api:PayPalAPI"><DoExpressCheckoutPaymentRequest><Version xmlns="urn:ebay:apis:eBLBaseComponents">2.20</Version><DoExpressCheckoutPaymentRequestDetails xmlns="urn:ebay:apis:eBLBaseComponents"><Token>EC-40270256R3298103T</Token><PaymentAction>Sale</PaymentAction><PayerID></PayerID><PaymentDetails><OrderTotal currencyID="SGD">0.10</OrderTotal><ItemTotal currencyID="SGD">0.1</ItemTotal><ButtonSource>WebAssist.eCartPHP.Pro.ECO</ButtonSource><PaymentDetailsItem><Name>test</Name><Amount currencyID="SGD">0.1</Amount><Quantity>1</Quantity><Number>34</Number></PaymentDetailsItem></PaymentDetails></DoExpressCheckoutPaymentRequestDetails></DoExpressCheckoutPaymentRequest></DoExpressCheckoutPaymentReq></soap:Body></soap:Envelope>
Full Response: <?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:cc="urn:ebay:apis:CoreComponentTypes" xmlns:ed="urn:ebay:apis:EnhancedDataTypes" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/07/utility" xmlns:saml="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:ebl="urn:ebay:apis:eBLBaseComponents" xmlns:ns="urn:ebay:api:PayPalAPI"><SOAP-ENV:Header><Security xmlns="http://schemas.xmlsoap.org/ws/2002/12/secext" xsi:type="wsse:SecurityType"></Security><RequesterCredentials xmlns="urn:ebay:api:PayPalAPI" xsi:type="ebl:CustomSecurityHeaderType"><Credentials xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:UserIdPasswordType"><Username xsi:type="xs:string"></Username><Password xsi:type="xs:string"></Password><Signature xsi:type="xs:string">AUjJXmSbJIFacY7hWkAsgpBp08BiAFHKWRMnKVPK1t1w5SzG-.pR0Cg7</Signature><Subject xsi:type="xs:string"></Subject></Credentials></RequesterCredentials></SOAP-ENV:Header><SOAP-ENV:Body id="_0"><DoExpressCheckoutPaymentResponse xmlns="urn:ebay:api:PayPalAPI"><Timestamp xmlns="urn:ebay:apis:eBLBaseComponents">2010-07-20T11:36:00Z</Timestamp><Ack xmlns="urn:ebay:apis:eBLBaseComponents">Failure</Ack><CorrelationID xmlns="urn:ebay:apis:eBLBaseComponents">e8653f51264c8</CorrelationID><Errors xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:ErrorType"><ShortMessage xsi:type="xs:string">Express Checkout PayerID is missing.</ShortMessage><LongMessage xsi:type="xs:string">Express Checkout PayerID is missing.</LongMessage><ErrorCode xsi:type="xs:token">10419</ErrorCode><SeverityCode xmlns="urn:ebay:apis:eBLBaseComponents">Error</SeverityCode></Errors><Errors xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:ErrorType"><ShortMessage xsi:type="xs:string">Transaction refused because of an invalid argument. See additional error messages for details.</ShortMessage><LongMessage xsi:type="xs:string">The PayerID value is invalid.</LongMessage><ErrorCode xsi:type="xs:token">10406</ErrorCode><SeverityCode xmlns="urn:ebay:apis:eBLBaseComponents">Error</SeverityCode></Errors><Version xmlns="urn:ebay:apis:eBLBaseComponents">2.20</Version><Build xmlns="urn:ebay:apis:eBLBaseComponents">1399980</Build><DoExpressCheckoutPaymentResponseDetails xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:DoExpressCheckoutPaymentResponseDetailsType"></DoExpressCheckoutPaymentResponseDetails></DoExpressCheckoutPaymentResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>

thanks for reading through

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Jason ByrnesWebAssist

see this post for a fixed file that should help with the issue:
showthread.php?t=12914

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