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.js script in site sculptor file taking too long to load

Thread began 6/30/2010 8:02 pm by greg409930 | Last modified 7/07/2010 7:39 pm by Jimmy Wu | 907 views | 6 replies |

greg409930

.js script in site sculptor file taking too long to load

I just purchased site sculptor and having problems getting it to load.

I've followed all the recommendations if I have problems installing. For example, I've deleted the WinFileChace.dat file, reinstalled the extension, opened a sample .html page in Dreamweaver CS5, then proceeded to click

WebAssist>Build Site>New Site Sculptor Site

The page does not load fast, I get this warning message saying a .js script is taking long to load, do I want to continue. Frustrated, I say no and close out.

See attached screens.

I'm running Dreamweaver CS5, WinXp, and 3GB RAM.

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Eric Mittman

This definitely seems like a problem with the installation files, if your configuration folder becomes corrupted you can see problems like this. To try and resolve this follow the instructions here:

showpost.php?p=12293&postcount=2

If you continue to have this problem after trying this let us know so that we can look into this issue further with you.

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greg409930

The link you provided does not have Windows XP instructions for CS5. I use CS5. What do I do now?

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Eric Mittman

You should follow the xp instructions for CS4, yours will just be CS5 instead of CS4.

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greg409930

I went ahead and followed the instructions by renaming the config file, then uninstalling Site Scupltor extension, then reinstalling.

unfortunately I'm still get the same problem. If I can;t fix this I'm left with no other option that to cancel and get a refund.

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Eric Mittman

I have opened a ticket for you on this issue so that it can be looked into further. To check the status of your ticket or update it please login and visit your support history.

supporthistory.php

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Jimmy Wu

When working with another user, I was able to determine the issue having to do with a site being defined in CS4 and the same site then being defined in CS5.

A workaround is to add a testing server to the site definition. This will update the site variables to be stored in the way CS5 is looking for them.

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