close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

.js script in site sculptor file taking too long to load

Thread began 6/30/2010 5:02 pm by greg409930 | Last modified 7/07/2010 4:39 pm by Jimmy Wu | 1685 views | 6 replies |

greg409930

.js script in site sculptor file taking too long to load

I just purchased site sculptor and having problems getting it to load.

I've followed all the recommendations if I have problems installing. For example, I've deleted the WinFileChace.dat file, reinstalled the extension, opened a sample .html page in Dreamweaver CS5, then proceeded to click

WebAssist>Build Site>New Site Sculptor Site

The page does not load fast, I get this warning message saying a .js script is taking long to load, do I want to continue. Frustrated, I say no and close out.

See attached screens.

I'm running Dreamweaver CS5, WinXp, and 3GB RAM.

Sign in to reply to this post

Eric Mittman

This definitely seems like a problem with the installation files, if your configuration folder becomes corrupted you can see problems like this. To try and resolve this follow the instructions here:

showpost.php?p=12293&postcount=2

If you continue to have this problem after trying this let us know so that we can look into this issue further with you.

Sign in to reply to this post

greg409930

The link you provided does not have Windows XP instructions for CS5. I use CS5. What do I do now?

Sign in to reply to this post

Eric Mittman

You should follow the xp instructions for CS4, yours will just be CS5 instead of CS4.

Sign in to reply to this post

greg409930

I went ahead and followed the instructions by renaming the config file, then uninstalling Site Scupltor extension, then reinstalling.

unfortunately I'm still get the same problem. If I can;t fix this I'm left with no other option that to cancel and get a refund.

Sign in to reply to this post

Eric Mittman

I have opened a ticket for you on this issue so that it can be looked into further. To check the status of your ticket or update it please login and visit your support history.

supporthistory.php

Sign in to reply to this post

Jimmy Wu

When working with another user, I was able to determine the issue having to do with a site being defined in CS4 and the same site then being defined in CS5.

A workaround is to add a testing server to the site definition. This will update the site variables to be stored in the way CS5 is looking for them.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...