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Runtime Error

Thread began 6/22/2010 9:37 am by steve.whipp403924 | Last modified 7/07/2010 4:20 pm by Jimmy Wu | 1355 views | 8 replies |

steve.whipp403924

Runtime Error

When I use Site Sculptor I receive the message



Runtime Error!

Program: C...

R6025

-pure virtual function call


Then Dreamweaver shuts down on me.

I have tried deleting the .dat file several times but it does not help.

Any ideas?

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Jimmy Wu

We've run into this issue with a few users on other products. Here is a thread that goes over how some of the users were able to resolve the issue:
showthread.php?t=2947

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steve.whipp403924

retched be

I Have tried all the suggestions provided and nothing works.

I have deleted the .dat file and rebooted several times - no luck

I have looked for duplicated configuration folders - there are none

I looked at the microsoft page which suggests very strongly that it is an error in the program. 125749

I need to use this application urgently - please can you help.

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Jimmy Wu

I've opened a backend ticket to take a look at this issue with you in more detail. To check your backend ticket, log in to your account at www.webassist.com and check your support history.

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vampyregraffix357791

R6025

I am having the exact same problem. Did you ever fix this or do should I get a refund?

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steve.whipp403924

I am expecting a support telephone call tomorrow evening. So not fixed as yet.

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Jimmy Wu

Originally Said By: vampyregraffix357791
  I am having the exact same problem. Did you ever fix this or do should I get a refund?  



We were able to resolve this issue by deleting the WinFileCache.dat file. Have you tried taking a look at the resolutions that other users have been able to get past the error with?

I linked a thread that had several resolutions in the 2nd post.

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vampyregraffix357791

Yes, I tried everything that was suggested and nothing fixes the problem. THIS SOFTWARE SUCKS!!! No wonder it is always on sale. If all you are going to do is open a service tag, DON'T! I will get a refund.

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Jimmy Wu

Its on sale due to a promotion since the product is new. One other thing we did before deleting the WinFileCache.dat file was to reset the workspace. To do this, go to the Window->Workspace Layout->Reset '<current workspace>' menu in Dreamweaver. Then delete the WinFileCache.dat and see if the extension is working.

I'm not sure what you mean by a service tag, we would open a backend ticket too look into the issue in more detail if we weren't able to determine the issue through the forum posts.

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