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PS3 & PG integration ~ password fails

Thread began 6/18/2010 3:45 am by nicola.goodenough317043 | Last modified 6/18/2010 7:49 pm by Eric Mittman | 562 views | 1 replies |


PS3 & PG integration ~ password fails

Jimmy said "start a new thread" if still problems:

A rehash of the problem ....

Integrating PG with PS3 ...

I added the code from PowerGallery>Admin>Add to Site to PowerStore Admin> Products> Update (product information)> Long Description > Source > paste code > Update.

I then checked as a user from my site ( When I clicked on the product, I got the error:

Warning: mysql_pconnect() [function.mysql-pconnect]: Access denied for user 'dbo330230171'@'' (using password: YES) in /homepages/18/d319201787/htdocs/chengyanWhite/Connections/powergallery.php on line 9

Fatal error: in /homepages/18/d319201787/htdocs/chengyanWhite/Connections/powergallery.php on line 9

So I looked in my Connections/powergallery.php and it said:

# FileName="Connection_php_mysql.htm"
# Type="MYSQL"
# HTTP="true"
$hostname_powergallery = "";
$database_powergallery = "db330230171";
$username_powergallery = "dbo330230171";
$password_powergallery = "xxxxxxxx";
$powergallery = mysql_pconnect($hostname_powergallery, $username_powergallery, $password_powergallery) or trigger_error(mysql_error(),E_USER_ERROR);

where it correctly gives my password (not the x's I have edited in). So I don't understand why it is failing. My password is there.

Can anyone tell me what changes I need to make? Any help gratefully received.

Regards, Nick

Jimmy replied:

One thing that you might need to do is to implement the Database Integration Update in your download center:


I have checked my Products pages, and they have the db integration correctly in place. But I am still getting the "access denied" password problem.

The website is:

When I went to Products > Tigers from the menu (which was visible), and then clicked on the first tiger, "learn more" button, I got the same error msg. (This one is the only one which I have applied the code to, but I only get two lines of code ... which from other forum entries seems to be wrong.)

Also, my CSS stopped working correctly (see side panel, and top navigation on the "learn more" page). The top navigation is now back to raw text, with no css, although the css is still there! And the side navigation has strange gaps in it. If you go back to the home page, and hover where the top navigation should be, then click on "all products", everything looks fine ... until you click on the "learn more" button again. See txt attachment for extra info

More advice please.


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Eric Mittman

The error you are getting in regards to your connection is coming directly from the MySQL server. So it is your server that is saying the password or connection is not valid, not any of our scripts. Are you able to test this connection file with any other pages that make reference to it?

The error says that access is denied so it seems that the username if off, the password is off, or the address used for the server is not accessible from this script. I would suggest that you make a new page that makes use of this connection and put a recordset on the page and display some values from the rs to test it out.

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