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Checkout Form

Thread began 6/15/2010 11:48 am by mora398588 | Last modified 6/15/2010 3:14 pm by Jimmy Wu | 598 views | 1 replies |

mora398588

Checkout Form

I have chosen the remote option for my shoppers when checking out. My current merchant service provider is Authorize.net. I have already configured the remote checkout and payment forms with my merchant provider; however, I have noticed that eCart creates a checkout form requesting information (billing address) that my remote merchant service provider will be asking for.

Can you explain why eCart is having my customers enter billing information twice?

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Jimmy Wu

This information should be sent to the Authorize.net servers. This is the way that it is set up and I believe it should fill out when you get into the Authorize.net remote checkout pages.

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