close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues


Activation Doesn't Hold

Thread began 5/26/2010 6:52 pm by esms | Last modified 5/27/2010 1:43 pm by Eric Mittman | 634 views | 1 replies |

esmsBeta Tester

Activation Doesn't Hold

Hello - I've always had the same problem in that WA extensions 'don't remember' that they have been activated on my laptop PC. They run fine when I'm connected to the internet, but when not connected I'm asked to enter the serial number every time and remain connected to the internet. Obviously, I would like ot be able to run WA extensions away from a net connection if possible.

See screenshot.

I've just done a complete reinstall of the OS XP Pro. The problem persists.

I noticed someone else having the same problem in another thread.

Is this an issue that can be fixed?

Sign in to reply to this post

Eric Mittman

If the adapter you are using changes it's MAC or Physical address then you will be prompted to activate again. If when you are offline there is one physical address versus another when you are online then we might be able to generate a license file for you to use while offline.

I have opened a ticket for you on this issue, to update the ticket login and visit your support history.


Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...